All Issues

May 2016: Volume 11, Issue 3

Introduction to Volume 11, Issue 3, May 2016

by Jim Lewis

Invited Essay: Usability Testing: Too Early? Too Much Talking? Too Many Problems?

by Morten Hertzum

Re-Assessing the Usability Metric for User Experience (UMUX) Scale

by Mehmet Ilker Berkman and Dilek Karahoca

Usability Evaluation of a New Text Input Method for Smart TVs

by Young Mi Choi and Jingtian Li

February 2016: Volume 11, Issue 2

Introduction to Volume 11, Issue 2, February 2016

by Bill Albert

Invited Essay: Making Meaningful Things Together: Working Towards a Mature Business

by Daniel Szuc and Josephine Wong

Cross-Cultural Differences in Automotive HMI Design: A Comparative Study Between UK and Indian Users’ Design Preferences

by Tawhid Khan, Matthew Pitts, and Mark A. Williams

User-Centered Design Method for the Design of Assistive Switch Devices to Improve User Experience, Accessibility, and Independence

by Peter Dorrington, Christopher Wilkinson, Lorna Tasker, and Andrew Walters

November 2015: Volume 11, Issue 1

Editor in Chief Bids JUS Readers Adieu

by Joe Dumas

Introduction to Volume 11, Issue 1, November 2015

by Bill Albert

When Perishing Isn’t a Problem: Publication Tips for Practitioners

by James R. (Jim) Lewis

Gesture Selection Study for a Maternal Healthcare Information System in Rural Assam, India

by Keyur Sorathia, Minal Jain, Mannu Amrit, Ravi Mokashi Punekar, Saurabh Srivastava, and Nitendra Rajput

Evaluation of a Game Used to Teach Usability to Undergraduate Students in Computer Science

by Fabiane Barreto Vavassori Benitti and Leonardo Sommariva

August 2015: Volume 10, Issue 4

Introduction to the Special Student Issue

by Douglas Gillan, Beryl Plimmer

Improving Voter Experience Through User Testing and Iterative Design

by Melissa A. Smith, Samuel S. Monfort, Eric J. Blumberg

How Hard Can It Be to Place a Ballot Into a Ballot Box? Usability of Ballot Boxes in Tamper Resistant Voting Systems

by M. Grant Belton, Philip Kortum, Claudia Ziegler Acemyan

Investigating the Usability of E-Textbooks Using the Technique for Human Error Assessment

by Jo R. Jardina, Barbara S. Chaparro

Learning to Use, Useful for Learning: A Usability Study of Google Apps for Education

by Mary Elizabeth Brown, Daniel L. Hocutt

Rhetorical Grounding and an Agile Attitude: Complex Systems, Multi-Genre Testing, and Service Learning in UX

by Laura Cunningham, Russell Kirkscey, Ashlynn Reynolds-Dyk, Nancy Small, Charity Tran, and Virginia Tucker

An Experience in Requirements Prototyping with Young Deaf Children

by Jessica Korte, Leigh Ellen Potter, Sue Nielsen

What is Meant by User Experience? Analyzing Usability/User Experience Professionals’ Dynamic Representations of Self

by Rebecca Zantjer, Laura Gonzales

May 2015: Volume 10, Issue 3

Introduction to Volume 10, Issue 3, May 2015

The Fox Guarding the Usability Lab

by Bill Albert

Complex Systems, Cooperative Work, and Usability

by Yushan Pan, Sashidharan Komandur, Sisse Finken

February 2015: Volume 10, Issue 2


Expanding User Experience in India

by Kaladhar Bapu Korasala, Shyama S. Duriseti

The Effects of Parallax Scrolling on User Experience in Web Design

by Dede Frederick, James Mohler, Mihaela Vorvoreanu, Ronald Glotzbach

SUPR-Q: A Comprehensive Measure of the Quality of the Website User Experience

by Jeff Sauro

November 2014: Volume 10, Issue 1


A Critical, Creative UX Community: CLUF

by Gilbert Cockton

The Relationship Between Problem Frequency and Problem Severity in Usability Evaluations

by Jeff Sauro

Usability Evaluation of an Accessible Collaborative Writing Prototype for Blind Users

by John Schoeberlein, Yuanqiong Wang

Experiencing Visual Usability and Aesthetics in Two Mobile Application Contexts

by Johanna Silvennoinen, Marlene Vogel, Sari Kujala

August 2014: Volume 9, Issue 4


The Tortoise and the (Soft)ware: Moore’s Law, Amdahl’s Law, and Performance Trends for Human-Machine Systems

by Randolph G. Bias, Clayton Lewis, Doug Gillan

Probability Plotting: A Tool for Analyzing Task Completion Times

by Bernard Rummel

The Roles of Health Literacy, Numeracy, and Graph Literacy on the Usability of the VA’s Personal Health Record by Veterans

by Joseph Sharit, Ph.D., Miriam Lisigurski, MD, Allen D. Andrade, MD, Chandana Karanam, MBBS, Kim M. Nazi, Ph.D., James R. Lewis, Ph.D, Jorge G. Ruiz, MD

May 2014: Volume 9, Issue 3


Fast Tracking User Experience Maturity in Corporations – From a Business Perspective

by Kurt Sillén

Analyzing Card-Sorting Data Using Graph Visualization

by Celeste Lyn Paul

Set of Guidelines for Persuasive Interfaces: Organization and Validation of the Criteria

by Alexandra Némery, Eric Brangier

February 2014: Volume 9, Issue 2


User Experience in Asia

by Zhengjie Liu

The Pervasiveness of Text Advertising Blindness

by Justin W. Owens, Evan M. Palmer, Barbara S. Chaparro

User Performance and Satisfaction of Tablet Physical Keyboards

by Barbara S. Chaparro, Mikki H. Phan, Christina Siu, Jo R. Jardina

November 2013: Volume 9, Issue 1


The UTEST Community: Celebrating 20 Years of a Safe Space for UX Discussions

by Tharon W. Howard, Laurie Gray, Alicia Hatter, Jurek Kirakowski, Dick Miller, Ginny Redish, Maggie Reilly, Carol Righi, Carl Zetie

How Low Can You Go? Is the System Usability Scale Range Restricted?

by Philip Kortum, PhD, Claudia Ziegler Acemyan, M. Arch, M.A.

User Experience and Accessibility: An Analysis of County Web Portals

by Norman E. Youngblood, Susan A. Youngblood

August 2013: Volume 8, Issue 4


Special Issue of the Journal of Usability Studies: Designing Inclusive Systems

by Jonathan Lazar, Patrick Langdon, Ann Heylighen

Development and Evaluation of Two Prototypes for Providing Weather Map Data to Blind Users Through Sonification

by Jonathan Lazar, Suranjan Chakraborty, Dustin Carroll, Robert Weir, Bryan Sizemore,Haley Henderson

A System in the Wild: Deploying a Two Player Arm Rehabilitation System for Children With Cerebral Palsy in a School Environment

by Raymond Holt, Andrew Weightman, Justin Gallagher, Nick Preston, Martin Levesley,Mark Mon-Williams, Bipinchandra Bhakta

Inclusive Design Advisor: Understanding the Design Practice Before Developing Inclusivity Tools

by Emilene Zitkus, Patrick Langdon, P. John Clarkson

May 2013: Volume 8, Issue 3

Welcome Bill Albert


Five Agile UX Myths

by Diana DeMarco Brown

RITE+Krug: A Combination of Usability Test Methods for Agile Design

by Jennifer (Jen) McGinn, Ana Ramírez Chang

Card Sort Analysis Best Practices

by Carol Righi, Janice James, Michael Beasley, Donald L. Day, Jean E. Fox, Jennifer Gieber, Chris Howe, Laconya Ruby

February 2013: Volume 8, Issue 2

Special Thanks to Marilyn Tremaine


SUS: A Retrospective

by John Brooke

Use of Card Sorting for Online Course Site Organization Within an Integrated Science Curriculum

by Alison Doubleday

November 2012: Volume 8, Issue 1


The First Seven Years of the JUS

by Joe Dumas, Dinara Saparova

Stick to the Knitting

by Steve Portigal

Reverse Engineering of Content to Find Usability Problems: A Healthcare Case Study

by Shadi Ghajar-Khosravi, Flora Wan, Samir Guptua, Mark Chignell

August 2012: Volume 7, Issue 4


A Usability Evaluation of Workplace-Related Tasks on a Multi-Touch Tablet Computer by Adults with Down Syndrome

by Libby Kumin, Jonathan Lazar, Jinjuan Heidi Feng, Brian Wentz, Nnanna Ekedebe

Usability Evaluation of a Tag-Based Interface

by Rajinesh Ravendran, Ian MacColl, Michael Docherty

May 2012: Volume 7, Issue 3


Usability of Interactive Systems: It Will Get Worse Before It Gets Better

by Jeff Johnson, Austin Henderson

The Effects of Touch Screen Technology on the Usability of E-Reading Devices

by Eva Siegenthaler, Yves Bochud, Pascal Wurtz, Laura Schmid, Per Bergamin

WHAM! POW! Comics as User Assistance

by Erika Noll Webb, Gayathri Balasubramanian, Ultan Ó’Broin, Jayson M. Webb

February 2012: Volume 7, Issue 2


Curating Evolution

by Austin Henderson, Jed Harris

The Effect of Experience on System Usability Scale Ratings

by Sam McLellan, Andrew Muddimer, S. Camille Peres

Investigating the Accessibility and Usability of Job Application Web Sites for Blind Users

by Jonathan Lazar, Abiodun Olalere, Brian Wentz

November 2011: Volume 7, Issue 1


Industrial HCI Research: A Personal and Professional Perspective

by Clare-Marie Karat, John Karat

Conducting Iterative Usability Testing on a Web Site: Challenges and Benefits

by Jennifer C. Romano Bergstrom, Erica L. Olmsted-Hawala, Jennifer M. Chen, Elizabeth D. Murphy

Usability Evaluation of Touch-less Mouse, Based on Infrared Proximity Sensing

by Young Sam Ryu, Do Hyong Koh, Dongseok Ryu, Dugan Um

Ergonomics Product Development of a Mobile Workstation for Health Care

by Risto Toivonen, Dong-Shik Choi, Nina Nevala

August 2011: Volume 6, Issue 4


The Unfulfilled Promise of Usability Engineering

by Dennis Wixon

Adapting Web 1.0 Evaluation Techniques for E-Government in Second Life

by Alla Keselman, Victor Cid, Matthew Perry, Claude Steinberg, Fred B. Wood, Elliot R. Siegel

Making Energy Savings Easier: Usability Metrics for Thermostats

by Daniel Perry, Cecilia Aragon, Alan Meier, Therese Peffer, Marco Pritoni

When Left Might Not Be Right

by Xristine Faulkner, Clive Hayton

May 2011: Volume 6, Issue 3


Overlap, Influence, Intertwining: The Interplay of UX and Technical Communication

by Ginny Redish, Carol Barnum

Discourse Variations Between Usability Tests and Usability Reports

by Erin Friess

A Meta-Analytical Review of Empirical Mobile Usability Studies

by Constantinos K. Coursaris, Ph.D, Dan J. Kim

Text Advertising Blindness: The New Banner Blindness?

by Justin W. Owens, Barbara S. Chaparro, Evan M. Palmer

February 2011: Volume 6, Issue 2

JUS – A Five Year Retrospective, a Remaining Challenge, and Thanks

by Avi Parush


Tough Sell: Selling User Experience

by Misha W. Vaughan

A Strategic Approach to Metrics for User Experience Designers

by Carl W. Turner

User-Centered Design in Procured Software Implementations

by Jen Hocko

Usability Evaluation of Email Applications by Blind Users

by Brian Wentz, Jonathan Lazar

November 2010: Volume 6, Issue 1


From 0 to 365: My First Year as a Design Executive

by Catherine Courage

Rent a Car in Just 0, 60, 240 or 1,217 Seconds? – Comparative Usability Measurement, CUE-8

by Rolf Molich, Jarinee Chattratichart, Veronica Hinkle, Janne Jul Jensen, Jurek Kirakowski, Jeff Sauro, Tomer Sharon, Brian Traynor

Improving the Usability of E-Book Readers

by Eva Siegenthaler, Pascal Wurtz, Rudolf Groner

Examining the Order Effect of Website Navigation Menus With Eye Tracking

by Alex J. DeWitt

August 2010: Volume 5, Issue 4


Moving Towards an All-Encompassing Universal Design Approach in ICT

by André Liem, Sarah J. Swierenga Ph.D., C.P.E., Rama Gheerawo

Comparing Computer Versus Human Data Collection Methods for Public Usability Evaluations of a Tactile-Audio Display

by Maria Karam, Carmen Branje, John-Patrick Udo, Frank Russo, Deborah I. Fels

Online Learning: Designing for All Users

by Cindy Poore-Pariseau

Beyond Specifications: Towards a Practical Methodology for Evaluating Web Accessibility

by Panayiotis Koutsabasis, Evangelos Vlachogiannis, Jenny S. Darzentas

Intra- and Inter-Cultural Usability in Computer-Supported Collaboration

by Ravi Vatrapu, Dan Suthers

May 2010: Volume 5, Issue 3


The Seven Habits of Highly Effective Usability People

by Mary Beth Rettger

Plain Language Makes a Difference When People Vote

by Ginny Redish, Dana Chisnell, Sharon Laskowski, Svetlana Lowry

Response Interpolation and Scale Sensitivity: Evidence Against 5-Point Scales

by Kraig Finstad

A Comparison of the Usability of a Laptop, Communicator, and Handheld Computer

by Piia Suomalainen, Leena Korpinen, Rauno Pääkkönen

A Commentary of “How To Specify the Participant Group Size for Usability Studies: A Practitioner’s Guide” by R. Macefield

by Rolf Molich

February 2010: Volume 5, Issue 2


Is Technology Becoming More Usable—or Less—and With What Consequences?

by Daryle Gardner-Bonneau

Reliability of Self-Reported Awareness Measures Based on Eye Tracking

by Bill Albert, Donna Tedesco

Usability Evaluation of Randomized Keypad

by Young Sam Ryu, Do Hyong Koh, Brad L. Aday, Xavier A. Gutierrez, John D. Platt

November 2009: Volume 5, Issue 1


Engaged Scholars, Thoughtful Practitioners: The Interdependence of Academics and Practitioners in User-Centered Design and Usability

by Susan M. Dray

When Links Change: How Additions and Deletions of Single Navigation Links Affect User Performance

by Lauren F.V. Scharff, Philip Kortum, PhD

The Combined Walkthrough: Measuring Behavioral, Affective, and Cognitive Information in Usability Testing

by Timo Partala, Riitta Kangaskorte

How To Specify the Participant Group Size for Usability Studies: A Practitioner’s Guide

by Ritch Macefield

August 2009: Volume 4, Issue 4


Visual Attention in Newspaper versus TV-Oriented News Websites

by William J. Gibbs, Ronan S. Bernas

Insights for the TV Interface from the Mobile Phone Interface

by Younghwan Pan, Young Sam Ryu

A Methodology for Measuring Usability Evaluation Skills Using the Constructivist Theory and the Second Life Virtual World

by Debra J. Slone

May 2009: Volume 4, Issue 3


International Standards for Usability Should Be More Widely Used

by Nigel Bevan

Determining What Individual SUS Scores Mean: Adding an Adjective Rating Scale

by Aaron Bangor, PhD, CHFP, Philip Kortum, PhD, James Miller, PhD

Extremely Rapid Usability Testing

by Mark Pawson, Saul Greenberg

The Effect of Culture on Usability: Comparing the Perceptions and Performance of Taiwanese and North American MP3 Player Users

by Steve Wallace, Hsiao-Cheng Yu

February 2009: Volume 4, Issue 2


Tips for Usability Professionals in a Down Economy

by Tom Tullis

Usability of Electronic Medical Records

by John B. Smelcer, Hal Miller-Jacobs, Lyle Kantrovich

Usability Testing with Real Data

by Alex Genov, Mark Keavney, Todd Zazelenchuk

Flexible Hardware Configurations for Studying Mobile Usability

by Antti Oulasvirta, Tuomo Nyyssönen

November 2008: Volume 4, Issue 1


Card Sorting: Current Practices and Beyond

by Jed Wood, Larry Wood

A Modified Delphi Approach to a New Card Sorting Methodology

by Celeste Lyn Paul

The Usability of Computerized Card Sorting: A Comparison of Three Applications by Researchers and End Users

by Barbara S. Chaparro, Veronica Hinkle, Shannon Riley

Heuristic Evaluation Quality Score (HEQS): Defining Heuristic Expertise

by Shazeeye Kirmani

August 2008: Volume 3, Issue 4


New Frontiers in Usability for Users’ Complex Knowledge Work

by Barbara Mirel

Creating Effective Decision Aids for Complex Tasks

by Caroline Clarke Hayes, Farnaz Akhavi

Switching Between Tools in Complex Applications

by Will Schroeder

Unexpected Complexity in a Traditional Usability Study

by Tharon W. Howard

May 2008: Volume 3, Issue 3


User Experience Design: The Evolution of a Multi-disciplinary Approach

by Deborah J. Mayhew

An Empirical Investigation of Color Temperature and Gender Effects on Web Aesthetics

by Constantinos K. Coursaris, Ph.D, Sarah J. Swierenga Ph.D., C.P.E., Watrall Ethan

A Study of the Effect of Thumb Sizes on Mobile Phone Texting Satisfaction

by Vimala Balakrishnan, Paul, H.P. Yeow

Examining Users on News Provider Web Sites: A Review of Methodology

by William J. Gibbs

February 2008: Volume 3, Issue 2


A Voyage to Maturing Usability

by Effie Lai-Chong Law

A low-cost test environment for usability studies of head-mounted virtual reality systems

by Ahmed Seffah, Jonathan Benn, Halima Habieb Mammar

How may I help you? An ethnographic view of contact-center HCI

by Howard Kiewe

A new approach to analyse human-mobile computer interaction

by Jürgen Kawalek, Annegret Stark, Marcel Riebeck

November 2007: Volume 3, Issue 1


Problems and Joys of Reading Research Papers for Practitioner Purposes

by Caroline Jarrett

A Structured Process for Transforming Usability Data into Usability Information

by Jonathan Howarth, Terence S. Andre, Rex Hartson

Decision Models for Comparative Usability Evaluation of Mobile Phones Using the Mobile Phone Usability Questionnaire (MPUQ)

by Young Sam Ryu, Kari Babski-Reeves, Tonya L. Smith-Jackson, Maury A. Nussbaum

Clustering for Usability Participant Selection

by Juan E. Gilbert, Andrea Williams, Cheryl D. Seals

August 2007: Volume 2, Issue 4


Surviving Our Success: Three Radical Recommendations

by Jared Spool

Making Usability Recommendations Useful and Usable

by Rolf Molich, Robin Jeffries, Joe Dumas

User Research of a Voting Machine: Preliminary Findings and Experiences

by Menno de Jong, Joris van Hoof, Jordy Gosselt

Metaphor-Based Design of High-Throughput Screening Process Interfaces

by David B. Kaber, Noa Segall, Rebecca S. Green

May 2007: Volume 2, Issue 3


Expanding Usability Testing to Evaluate Complex Systems

by Ginny Redish

Adapting Usability Investigations for Agile User-Centered Design

by Desirée Sy

Group Usability Testing: Evolution in Usability Techniques

by Laura L. Downey

Usability studies and the Hawthorne Effect

by Ritch Macefield

February 2007: Volume 2, Issue 2


A Great Leap Forward: The Birth of the Usability Profession (1988-1993)

by Joe Dumas

Heuristic Evaluation Quality Score (HEQS): A Measure of Heuristic Evaluation Skills

by Shazeeye Kirmani, Shanmugam Rajasekaran

Usability Evaluation of the Spatial OLAP Visualization and Analysis Tool (SOVAT)

by Mathew Scotch, Bambang Parmanto, Valerie Monaco

Comments on “A Methodology for Testing Voting Systems”

by Whitney Quesenbery, John Cugini, Dana Chisnell, Bill Killam, Ginny Redish

Reply to Comments on “A Methodology for Testing Voting Systems”

by Ted Selker, Elizabeth Rosenzweig, Anna Pandolfo

November 2006: Volume 2, Issue 1


Post-Modern Usability

by Arnold Lund

A Methodology for Testing Voting Systems

by Ted Selker, Elizabeth Rosenzweig, Anna Pandolfo

Case WAP and Accountability: Shortcomings of the Mobile Internet as an Interactional Problem

by Ilpo Koskinen, Petteri Repo, Kaarina Hyvönen

Reliability and Validity of the Mobile Phone Usability Questionnaire (MPUQ)

by Young Sam Ryu, Tonya L. Smith-Jackson

August 2006: Volume 1, Issue 4


World Usability Day: A Challenge for Everyone

by Elizabeth Rosenzweig

Culture and Usability Evaluation: The Effects of Culture in Structured Interviews

by Ravi Vatrapu, Manuel A. Pérez-Quiñones

Animated Character Likeability Revisited: The Case of Interactive TV

by Konstantinos Chorianopoulos

The System Usability Scale and Non-Native English Speakers

by Kraig Finstad

May 2006: Volume 1, Issue 3


Can Collaboration Help Redefine Usability?

by Charles B. Kreitzberg

Using Eye Tracking to Compare Web Page Designs: A Case Study

by Agnieszka Bojko

Case Study: Conducting Large-Scale Multi-User User Tests on the United Kingdom Air Defence Command and Control System

by Elliott Hey

When 100% Really Isn’t 100%: Improving the Accuracy of Small-Sample Estimates of Completion Rates

by James R. Lewis, Ph.D, Jeff Sauro

February 2006: Volume 1, Issue 2


Do Usability Expert Evaluation and Testing Provide Novel and Useful Data for Game Development?

by Sauli Laitinen

A Pattern Language Approach to Usability Knowledge Management

by Michael Hughes

Empirical Evaluation of a Popular Cellular Phone’s Menu System: Theory Meets Practice

by Sheng-Cheng Huang, I-Fan Chou, Randolph G. Bias

November 2005: Volume 1, Issue 1


Usability Testing of Mobile Applications: A Comparison between Laboratory and Field Testing

by Anne Kaikkonen, Aki Kekäläinen, Mihael Cankar, Titti Kallio, Anu Kankainen

Iterative Usability Testing as Continuous Feedback: A Control Systems Perspective

by Alex Genov

Towards the Design of Effective Formative Test Reports

by Mary Theofanos, Whitney Quesenbery

Usability Testing of Travel Websites

by Deborah S. Carstens, Pauline Patterson