Introduction to Volume 4, Issue 2

Welcome to the second issue of volume 4 of JUS! Usability engineering has always been about cost-effectiveness and visible added value. However, with the global economy crisis we are facing now, usability engineering may be one of the first to suffer. In a very timely manner, Tom Tullis shares experience-based and well-informed insights and tips […] [Read More]

Tips for Usability Professionals in a Down Economy

Abstract The usability profession is experiencing the current economic downturn just like everyone else. This article offers ten tips for usability professionals trying to weather this economic storm: Be More Efficient with Your Usability Tests Get More Data with Less Work Deepen Your Usability Skills Broaden Your Other Skills Demonstrate Business Value Keep up on […] [Read More]

Usability of Electronic Medical Records

Abstract Health care costs represent a significant percentage of a country’s GDP. Implementing electronic medical records (EMR) systems are a popular solution to reducing costs, with the side benefit of providing better care. Unfortunately, 30% of EMR system implementations fail, often because physicians cannot use the EMRs efficiently. User experience problems, based on our experience […] [Read More]

Usability Testing with Real Data

Abstract Usability practitioners run the risk of misreading the results of usability evaluations, either identifying false positives when artificial user data interferes with a user’s product experience or overlooking real problems when they use artificial user data. In this paper, we examine a strategy for incorporating users’ real data in usability evaluations. We consider the […] [Read More]