All Issues

August 2025: Volume 20, Issue 4

Introduction to Volume 20, Issue 4

by by Bill Albert and Jim Lewis

Invited Essay: How You Can Help the Next Generation of UX’ers

by John C. Dozier, Jr, MS and Catherine D. Gaddy, PhD

Leveraging AI Toward the Development of Vector Personas for UX Research

by Claire Lauer, Danielle Storey, and Romit Soley

Enhancing a Car Change Through Emotion: A Mixed Methods Approach

by by Mareike Grund, Ingo Totzke, and Arnd Engeln

May 2025: Volume 20, Issue 3

Introduction to Volume 20, Issue 3

by Bill Albert and Jim Lewis

Invited Essay: See What Users See: Enhancing User-Centered Product Innovation with Eye Tracking

by Sousann Djamasbi, PhD

How a Rounded Aesthetic Translates Beauty to Function and Prosociality: The Persuasive Effects of Warmth

by Shuer Zhuo and Jeeyun Oh

What 96 Designers Taught Us About Harm: The Behaviors Around Considering Harm in Digital Products

by Lexi Namer and Sharon Joines

February 2025: Volume 20, Issue 2

Introduction to Volume 20, Issue 2

by Bill Albert and Jim Lewis
Invited Essay: Help or Hubris: Certifications in UX and Human-Centered Design
by Clemens Lutsch
Who’s There? Mystery Calling for UX Research
by Michael J. Madson, Yoshita Gade, and Unnati Srivastava
Streamlining the SUPR-Qm: The SUPR-Qm V2
by Jim Lewis and Jeff Sauro

November 2024: Volume 20, Issue 1

Introduction to Volume 20, Issue 1

by Bill Albert and Jim Lewis

Teaching UX: Amid the Hype of Generative AI

by Jason Tham

Response Instability in User Experience Questionnaires

by Martin Schrepp and Jörg Thomaschewski

Addressing Usability and Complexity in Procurement of IT Systems

by Topias Saari, Kaisa Savolainen, Mari Tyllinen, Johanna Viitanen, and Marko Nieminen

August 2024: Volume 19, Issue 4

Introduction to Volume 19, Issue 4

by Bill Albert and Jim Lewis

Invited Essay: Why UX Professionals Need to Care About Product-Market Fit

by Bill Albert

Enhancing Work and Entertainment Experience During Automated Driving: A Study in Interior Design

by Michaela Teicht, Patricia Haar, and Arnd Engeln
Assessing SPARS’ Usability: An Aggregate Reporting Tool for Workplace Violence
by Meagan Foster, MPS, Chao-Chin Liu, MPS, Amy C. Cole, MPS, MS, Karthik Adapa, MBBS, MPH, MPP, PhD, Nancy Havill, PhD, MHA, RN, CNM, and Lukasz Mazur, PhD

May 2024: Volume 19, Issue 3

Introduction to Volume 19, Issue 3

by Bill Albert and Jim Lewis
Invited Essay: Global-Local Dynamics: Strategies for Cross-Cultural UX Design in a Globalized World
by Apala Lahiri Chavan and Revathy Sivasubramaniam
Trauma-Informed Design: Leveraging Usability Heuristics on a Social Services Website
by Melissa Eggleston and Lesley-Ann Noel
Augmented Reality (AR) Lenses: User Experience on Snapchat
by Anna Ortega, Prof. Dr. Stefan Stumpp and Tobias Knopf

February 2024: Volume 19, Issue 2

Introduction to Volume 19, Issue 2

by Bill Albert and Jim Lewis

Invited Essay: Designing for Trust: The Crucial Role in Digital User Experiences

by Vandhana Bhaskaran

ESUS: Aligning and Simplifying SUS for Enterprise Applications

by Stephen Schneider, PhD, Serena Hillman, PhD, Paula Bach, PhD, and Guoping Ma, PhD

Generalized User Experience Questionnaire (UEQ-G): Holistic Measurement of Multimodal UX 

by Stephen Schneider, PhD, Serena Hillman, PhD, Paula Bach, PhD, and Guoping Ma, PhD
Editors’ Introduction to Commentary About, and Author Response for, “Talking About Thinking Aloud”
by Bill Albert and Jim Lewis

Letter to the Editors of JUX

by Rolf Molich

Response to Commentary on “Talking About Thinking Aloud”

by Liam O’Brien and Stephanie Wilson

November 2023: Volume 19, Issue 1

Introduction to Volume 19, Issue 1

by Bill Albert and Jim Lewis

Invited Essay: Hurricane Forecast Products Need a UX Makeover

by Barbara Millet

Remote UX Research in Unpredictable Times: Takeaways from Early Pandemic Practices

by Semih Danış, PhD, Gülşen Töre Yargın, PhD, and Sedef Süner-Pla-Cerdà, PhD

Nothing Matters: Design Testing for Reporting Zero in a Web Survey

by Anthony Schulzetenberg, Rachel Horwitz, Jonathan Katz, and Mary C. Davis

August 2023: Volume 18, Issue 4

Introduction to Volume 18, Issue 4

by Bill Albert and Jim Lewis

Invited Essay: Online User Reviews: A Treasure Trove of UX Research?

by Wonil Hwang

Designing User Interface Toggles for Usability

by Alyaa Al-Jasim and Prof Pietro Murano

Efficiently Engaging: Toward an Expansive View of Time on Task

by Lawrence H. Williams, PhD

May 2023: Volume 18, Issue 3

Introduction to Volume 18, Issue 3

by Bill Albert and Jim Lewis

Invited Essay: We Need to Talk About How We Talk About Accessibility

by Sarah Horton and Erin Lauridsen

Talking About Thinking Aloud: Perspectives from Interactive Think-Aloud Practitioners

by Liam O’Brien and Stephanie Wilson

UX in E-government Services for Citizens: A Systematic Literature Review

by Asma Aldrees and Denis Gračanin

February 2023: Volume 18, Issue 2

Introduction to Volume 18, Issue 1, November 2022
by Bill Albert and Jim Lewis
Invited Essay: Gran Got Tech: Inclusivity and Older Adults
by Robert M. Schumacher, PhD
The User Experience of Low-techs: From User Problems to Design Principles
by Clément Colin and Antoine Martin
A Comparison of SUS, UMUX-LITE, and UEQ-S
by Martin Schrepp, Jessica Kollmorgen and Jörg Thomaschewski

November 2022: Volume 18, Issue 1

Introduction to Volume 18, Issue 1, November 2022
by Bill Albert and Jim Lewis
Invited Essay: Building Capacity for UX
by Young Mi Choi
“The Era of Ferment:” How Practitioners and Educators Frame HCI
by Ann Austin, Jose Abdelnour Nocera, Torkil Clemmensen
Hey Google, Help Doing My Homework: Surveying Voice Interactive Systems
by Fatih Demir, Donho Kim, Eulho Jung

August 2022: Volume 17, Issue 4

Introduction to Volume 17, Issue 4, August 2022
by Bill Albert and Jim Lewis
Invited Essay: Reimagining the Role of Friction in Experience Design
by Jonathan Ericson
Deriving UX Dimensions for Future Autonomous Taxi Interface Design
by Madeline J. Hallewell, David R. Large, Catherine Harvey, Leah Briars, Jenna Evans, Madelaine Coffey, Gary Burnett
Program Stakeholders’ Experience of a UX Graduate Training Program
by Jin Kang and Audrey Girouard

May 2022: Volume 17, Issue 3

Introduction to Volume 17, Issue 1, May 2022
by Bill Albert and Jim Lewis
Editorial: Welcome to the Journal of User Experience
by Bill Albert and Jim Lewis
The Interplay Between Perceived Usability and Quality in Visual Design for Tablet Game Interfaces
by Uttam Kokil, MFA, PhD and Tracy Harwood, PhD
Drag-and-Drop Versus Numeric Entry Options: A Comparison of Survey Ranking Questions in Qualtrics
by Shaun Genter, Yazmín García Trejo, and Elizabeth Nichols

February 2022: Volume 17, Issue 2

Introduction to Volume 17, Issue 2, February 2022
by Bill Albert and Jim Lewis
Invited Essay: UX Standards and UX Maturity
by Bran Traynor
Deriving Personas to Inform HMI Design for Future Autonomous Taxis: A Case Study on User Requirement Elicitation
by Madeline J Hallewell, Nancy Hughes, David R Large, Catherine Harvey, James Springthorpe, and Gary Burnett
Analyzing and Visualizing the Criticality of Issues from Usability Tests
by Carolina Abrantes, MA, Óscar Mealha, Diogo Gomes, João Paulo Barraca, and Carlos Viana-Ferreira

November 2021: Volume 17, Issue 1

Introduction to Volume 17, Issue 1, December 2021
by Karen Cham, Raida Shakiry, and Carl Yates
Invited Essay: Dual Cognitive UXD and Explainable AI
by Bill Albert and Jim Lewis
Development and Use of Heuristics to Evaluate Neonatal Medical Devices for Use in Low-Resource Settings
by Jake Johnston, Elizabeth Asma, Claudia Ziegler Acemyan, PhD, Maria Oden, Rebecca Richards-Kortum, PhD, and Philip Kortum, PhD
Comparison of Select-All-That-Apply Items with Yes/No Forced Choice Items
by Jim Lewis, Ph.D and Jeff Sauro, PhD

August 2021: Volume 16, Issue 4

Introduction to Volume 16, Issue 4, May 2021
by Bill Albert and Jim Lewis
Essay: The JUS Top 10 Articles: 2005–2021
by Bill Albert and Jim Lewis
Labeling and Placement of the Logout Button in Mobile Surveys
by Shelley Feuer, Brian Falcone, Elizabeth Nichols, Erica L. Olmsted-Hawala, and Lin Wang
Usability of Access Codes
by Elizabeth Nichols, Erica L. Olmsted-Hawala, Sabin Lakhe, and Lin Wang

May 2021: Volume 16, Issue 3

Introduction to Volume 16, Issue 3, May 2021
by Bill Albert and Jim Lewis
Invited Essay: The Best of Times for UX Research, the Worst of Times for Usability Research?
by Jason Buhle, PhD
Creating Personas from Design Ethnography and Grounded Theory
by P. J. White and Frank Devitt
GCS: A Quick and Dirty Guideline Compliance Scale
by Lukas Lamm and Christian Wolff
A Review of Post-Study and Post-Task Subjective Questionnaires to Guide Assessment of System Usability
by Andrew Hodrien and Terrence Fernando

February 2021: Volume 16, Issue 2

Introduction to Volume 16, Issue 2, February 2021
by Bill Albert and Jim Lewis
Invited Essay: Learning to Recognize Exclusion
by Lesley-Ann Noel and Marcelo Paiva
Enhancing Card Sorting Dendrograms through the Holistic Analysis of Distance Methods and Linkage Criteria
by José A. Macías
Evaluating the Use of Persuasive Design Cards for Novice Designers
by Khadeeja Alkhuzai and Alena Denisova
Cultural and Linguistic Variables in Usability Testing: A Canadian Evaluation of International Students
by Joanie Ouellet, Jin Kang, and Audrey Girouard

November 2020: Volume 16, Issue 1

Introduction to Volume 16, Issue 1, November 2020
by Bill Albert and Jim Lewis
Invited Essay: No Interface? No Problem. Applying Human-Centered Design and HCDAgile to Data Projects 
by Carol Righi
Special Essay: In Memoriam—Dr. Thomas (Tom) S. Tullis
by Ann Chadwick-Dias
Validity of Three Discount Methods for Measuring Perceived Usability
by Ian Robertson and Philip Kortum
TrustDiff: Development and Validation of a Semantic Differential for User Trust on the Web
by Florian Brühlmann, Serge Petralito, Denise C. Rieser, Lena F. Aeschbach, and Klaus Opwis
Validation of the GUESS-18: A Short Version of the Game User Experience Satisfaction Scale (GUESS)
by Joseph R. Keebler, William J. Shelstad, Dustin C. Smith, Barbara S. Chaparro, and Mikki H. Phan

August 2020: Volume 15, Issue 4

Introduction to Volume 15, Issue 4, August 2020
by Bill Albert and Jim Lewis
Invited Essay: Usability Issues in Human-Robot Interaction
by Douglas J. Gillan
How Professionals Moderate Usability Tests
by Rolf Molich, Chauncey Wilson, Carol M. Barnum, Danielle Cooley, Steve Krug, Chris LaRoche, Beth A. Martin, Jonathan Patrowicz, and Brian Traynor
Positive Developments but Challenges Still Ahead: A Survey Study on UX Professionals’ Work Practices
by Yavuz Inal, Torkil Clemmensen, Dorina Rajanen, Netta Iivari, Kerem Rizvanoglu, and Ashok Sivaji
On the Usage of Cronbach’s Alpha to Measure Reliability of UX Scales
by Martin Schrepp

May 2020: Volume 15, Issue 3

Introduction to Volume 15, Issue 3, May 2020
by Bill Albert and Jim Lewis
Invited Essay: About Time: A Practitioner’s Guide to Task Completion Time Analysis
by Bernard Rummel
SUSapp: A Free Mobile Application That Makes the System Usability Scale (SUS) Easier to Administer
by Jeffrey Xiong, Claudia Ziegler Acemyan, and Philip Kortum
User Evaluation of Low-Cost, Non-Invasive Methods for Heart-Rate Measurement
by Eirini Mathe and Evaggelos Spyrou
Testing Usability of the Eye Health Evidence Gap Map
by Bhavisha Virendrakumar, Emma Swain, Rachel Murphy, Birte Snilstveit, and Elena Schmidt

February 2020: Volume 15, Issue 2

Introduction to Volume 15, Issue 2, February 2020
by Bill Albert and Jim Lewis
Invited Essay: Usability Diverges, Media Converges, Design Remerges 
by Gilbert Cockton
Image of the Human in Service Design: An Interview-Based Case Study
by Eemeli Hakoköngäs and Anna Asiala
Practices and Challenges of Using Think-Aloud Protocols in Industry: An International Survey
by Mingming Fan, Serina Shi, and Khai N. Truong
Cumulative and Combined: Analyzing Methods Use in a Human-Centered Design Mature Company
by Kaisa Savolainen and Sampsa Hyysalo

November 2019: Volume 15, Issue 1

Introduction to Volume 15, Issue 1, November 2019
by Bill Albert and Jim Lewis
Invited Essay: The State of UX Research
by Carol Barnum
Championing HCI Education to CS Undergraduates at a Grassroots Level: A Case Study in Egypt
by Shaimaa Lazem
Designing with Personas
by Shazeeye Kirmani, Bhavana Gupta, Hagit Vansover, John Glen Arellano, and Zhiya Zhu
SMS-Based Agricultural Information System for Rural Farmers in Ethiopia
by Alemu Kumilachew Tegegne and Tamir Anteneh Alemu

August 2019: Volume 14, Issue 4

Introduction to Volume 14, Issue 4, August 2019
by Bill Albert and Jim Lewis
Invited Essay: Intentionally Ethical AI Experiences
by Carol Smith
Applying Tangible Augmented Reality for Product Usability Assessment
by Young Mi Choi

A Comparison Study of the Smartphone Gaming Control

by Sang-Duck Seo and Sunghyun Kang

Comparison of Four TAM Item Formats: Effect of Response Option Labels and Order

by James (Jim) R. Lewis

May 2019: Volume 14, Issue 3

Introduction to the Special Issue: Nigel Bevan—An Appreciation
by Dianne Murray and Gitte Lindgaard,
Invited Essay: Nigel Bevan: An Overview of His Contributions to Usability and UX
by Thomas S. Tullis
Invited Essay: A Personal Tribute to Nigel Bevan
by Tom Stewart
Invited Essay: Nigel Bevan’s Broad and Strategic Contribution to International Standards
by Jonathan Earthy
Invited Essay: Working on International Standards with Nigel Bevan: In Fond Remembrance
by Daryle Gardner-Bonneau
Invited Essay: Nigel Bevan and Concepts of Usability, UX, and Satisfaction
by Masaaki Kurosu
Invited Essay: Nigel Bevan’s Impact on Enlightenment of UX Practice in China
by Zhengjie Liu
Invited Essay: Remembering Nigel Bevan
by Chris Hass

February 2019: Volume 14, Issue 2

Introduction to Volume 14, Issue 2, February 2019
by Bill Albert and Jim Lewis
Invited Essay: Usability of Technology for Older Adults: Where Are We and Where Do We Need to Be
by Sara J. Czaja
Observed Differences Between Lab and Online Tests Using the AttrakDiff Semantic Differential Scale
by Lico Takahashi and Karsten Nebe

Exploring the Boundary Conditions of the Effect of Aesthetics on Perceived Usability

by John Grishin and Douglas J. Gillan

The Cross-Sequential Approach: A Short-Term Method for Studying Long-Term User Experience

by Sari Kujala, Talya Miron-Shatz, and Jussi J. Jokinen

November 2018: Volume 14, Issue 1

Introduction to Volume 14, Issue 1, November 2018
by Bill Albert and Jim Lewis
Invited Essay: Is the Report of the Death of the Construct of Usability an Exaggeration
by Jim Lewis
A Structural Model for Unity of Experience: Connecting User Experience, Customer Experience, and Brand Experience
by Hye-jin Lee, Katie Ka-hyun Lee, and Junho Choi

Three Contexts for Evaluating Organizational Usability

by Morten Hertzum

Comparison of Item Formats: Agreement vs. Item-Specific Endpoints

by Jim Lewis

August 2018: Volume 13, Issue 4

Introduction to Volume 13, Issue 4, August 2018
by Bill Albert and Jim Lewis
Invited Essay: A Personal Journey Through User Experience
by Marc Hassenzahl

Are Two Pairs of Eyes Better Than One? A Comparison of Concurrent Think- Aloud and Co-Participation Methods in Usability Testing

by Obead Alhadreti and Pam Mayhew

Usability Comparison of Over-the-Shoulder Attack Resistant Authentication Schemes

by Ashley Cain and Jeremiah Still

Usability Study to Improve Interaction Design for Drivers in Car-Sharing Systems

by Byungsoo Kim, Sharon Joines, Russell Flinchum, and Jing Feng

May 2018: Volume 13, Issue 3

Introduction to Volume 13, Issue 3, May 2018
by Bill Albert and James R. Lewis
Invited Essay: Wizard of Oz (WoZ)—A Yellow Brick Journey
by John F. (“Jeff”) Kelley

Evaluation of Self-Trackers for Use in Telerehabilitation

by Kim Munck, Mark Hummeluhr Christensen, Alan Tahhan, Birthe I. Dinesen, Helle Spindler, John Hansen, Olav W. Nielsen, and Søren Leth

Information Architecture (IA): Using Multidimensional Scaling (MDS) and K-Means Clustering Algorithm for Analysis of Card Sorting Data

by Sione Paea and Ross Baird

Item Benchmarks for the System Usability Scale

by James R. Lewis and Jeff Sauro

February 2018: Volume 13, Issue 2

Introduction to Volume 13, Issue 2, February 2018
by Bill Albert and Jim Lewis
Invited Essay: Creating a Culture of Self-Reflection and Mutual Accountability
by Elizabeth Rosenzweig, Aaron Nathan, Nicholas Manring, and Tejaswini (TJ) Rao Racherla

Digital Cross-Channel Usability Heuristics: Improving the Digital Health Experience

by Brad Aabel and Dilini Abeywarna

Co-Design Process of a Smart Phone App to Help People with Down Syndrome

by Jonathan Lazar, Caitlin Woglom, Jeanhee Chung, Alison Schwartz, Yichuan Grace Hsieh, Richard Moore, Drew Crowley, and Brian Skotko

Texting While Walking: Is It Possible With a Smartwatch?

by Colton J. Turner, Barbara S. Chaparro, and Jibo He

November 2017: Volume 13, Issue 1

Introduction to Volume 13, Issue 1, November 2017
by Bill Albert and Jim Lewis
Invited Essay: Is It Time to Drop the “U” (From UX)?
by Bill Gribbons

Predicting Post-Task User Satisfaction With Weibull Analysis of Task Completion Times

by Bernard Rummel

SUPR-Qm: A Questionnaire to Measure the Mobile App User Experience

by Jeff Sauro and Paree Zarolia

Can I Leave This One Out? The Effect of Dropping an Item From the SUS

by Jim Lewis and Jeff Sauro

August 2017: Volume 12, Issue 4

Introduction to Volume 12, Issue 4, August 2017
by Bill Albert and Jim Lewis
Invited Essay: Usability Testing of Spoken Conversational Systems
by Susan L. Hura

Order Effects in Usability Questionnaires

by Stephanie B. Linek

Revisiting the Factor Structure of the System Usability Scale

by Jim Lewis and Jeff Sauro

A Next-Generation Augmented Reality Platform for Mass Casualty Incidents (MCI)

by Fatih Demir, Salman Ahmad, Prasad Calyam, Duo Jiang, Rui Huang, and Isa Jahnke

May 2017: Volume 12, Issue 3

Introduction to Volume 12, Issue 3, May 2017
by Bill Albert and Jim Lewis
Invited Essay: The Revolution Will Not Be Handheld
by Gerry Gaffney

Eye Tracking in Retrospective Think-Aloud Usability Testing: Is There Added Value?

by Fatma Elbabour, Obead Alhadreti, and Pam Mayhew

To Intervene or Not to Intervene: An Investigation of Three Think-Aloud Protocols in Usability Testing

by Obead Alhadreti and Pam Mayhew

Lab Testing Beyond Usability: Challenges and Recommendations for Assessing User Experiences

by Carine Lallemand and Vincent Koenig

February 2017: Volume 12, Issue 2

Introduction to Volume 12, Issue 2, February 2017
by Bill Albert and Jim Lewis
Invited Essay: Has Human Factors and Usability Lost Its Mojo?
by Philip Kortum, PhD

Beyond Average: Weibull Analysis of Task Completion Times

by Bernard Rummel

User Experience Rating Scales with 7, 11, or 101 Points: Does It Matter?

by James R. Lewis and Oğuzhan Erdinç

November 2016: Volume 12, Issue 1

Introduction to Volume 12, Issue 1, November 2016
by Bill Albert and Jim Lewis

Invited Essay: The Challenges and Opportunities of Measuring the User Experience

by Jeff Sauro

Measuring the First Impression: Testing the Validity of the 5 Second Test

by Guillaume Gronier

Cross-National Usability Study of a Housing Accessibility App: Findings From the European InnovAge Project

by Oskar Jonsson, Maria Haak, Signe Tomsone, Susanne Iwarsson, Steven M. Schmidt, Knut Mårtensson, Torbjörn Svensson, and Björn Slaug

August 2016: Volume 11, Issue 4

Introduction to Volume 11, Issue 4, August 2016
by Bill Albert and Jim Lewis
Invited Essay: Democracy is a Design Problem
by Dana Chisnell
When Japanese Elderly People Play a Finnish Physical Exercise Game: A Usability Study
by Aung Pyae, Tapani N. Liukkonen, Teppo Saaranpää, Mika Luimula, Patric Granholm, and Jouni Smed

May 2016: Volume 11, Issue 3

Introduction to Volume 11, Issue 3, May 2016
by Jim Lewis
Invited Essay: Usability Testing: Too Early? Too Much Talking? Too Many Problems?
by Morten Hertzum
Re-Assessing the Usability Metric for User Experience (UMUX) Scale
by Mehmet Ilker Berkman and Dilek Karahoca
Usability Evaluation of a New Text Input Method for Smart TVs
by Young Mi Choi and Jingtian Li

February 2016: Volume 11, Issue 2

Introduction to Volume 11, Issue 2, February 2016
by Bill Albert
Invited Essay: Making Meaningful Things Together: Working Towards a Mature Business
by Daniel Szuc and Josephine Wong
Cross-Cultural Differences in Automotive HMI Design: A Comparative Study Between UK and Indian Users’ Design Preferences
by Tawhid Khan, Matthew Pitts, and Mark A. Williams
User-Centered Design Method for the Design of Assistive Switch Devices to Improve User Experience, Accessibility, and Independence
by Peter Dorrington, Christopher Wilkinson, Lorna Tasker, and Andrew Walters

November 2015: Volume 11, Issue 1

Editor in Chief Bids JUS Readers Adieu
by Joe Dumas
Introduction to Volume 11, Issue 1, November 2015
by Bill Albert
Invited Essay: When Perishing Isn’t a Problem: Publication Tips for Practitioners
by James R. (Jim) Lewis
Gesture Selection Study for a Maternal Healthcare Information System in Rural Assam, India
by Keyur Sorathia, Minal Jain, Mannu Amrit, Ravi Mokashi Punekar, Saurabh Srivastava, and Nitendra Rajput
Evaluation of a Game Used to Teach Usability to Undergraduate Students in Computer Science
by Fabiane Barreto, Vavassori Benitti, and Leonardo Sommariva

August 2015: Volume 10, Issue 4

Introduction to the Special Student Issue
by Douglas Gillan and Beryl Plimmer
Improving Voter Experience Through User Testing and Iterative Design
by Melissa A. Smith, Samuel S. Monfort, and Eric J. Blumberg
How Hard Can It Be to Place a Ballot Into a Ballot Box? Usability of Ballot Boxes in Tamper Resistant Voting Systems
by M. Grant Belton, Philip Kortum, and Claudia Ziegler Acemyan
Investigating the Usability of E-Textbooks Using the Technique for Human Error Assessment
by Jo R. Jardina, and Barbara S. Chaparro
Learning to Use, Useful for Learning: A Usability Study of Google Apps for Education
by Mary Elizabeth Brown, and Daniel L. Hocutt
Rhetorical Grounding and an Agile Attitude: Complex Systems, Multi-Genre Testing, and Service Learning in UX
by Laura Cunningham, Russell Kirkscey, Ashlynn Reynolds-Dyk, Nancy Small, Charity Tran, and Virginia Tucker
An Experience in Requirements Prototyping with Young Deaf Children
by Jessica Korte, Leigh Ellen Potter, and Sue Nielsen
What is Meant by User Experience? Analyzing Usability/User Experience Professionals’ Dynamic Representations of Self
by Rebecca Zantjer and Laura Gonzales

May 2015: Volume 10, Issue 3

Introduction to Volume 10, Issue 3, May 2015 Invited Essay: The Fox Guarding the Usability Lab
by Bill Albert
Complex Systems, Cooperative Work, and Usability
by Yushan Pan, Sashidharan Komandur, and Sisse Finken

February 2015: Volume 10, Issue 2

Introduction to Volume 10, Issue 2, February 2015 Invited Essay: Expanding User Experience in India
by Kaladhar Bapu Korasala, and Shyama S. Duriseti
The Effects of Parallax Scrolling on User Experience in Web Design
by Dede Frederick, James Mohler, Mihaela Vorvoreanu, and Ronald Glotzbach
SUPR-Q: A Comprehensive Measure of the Quality of the Website User Experience
by Jeff Sauro

November 2014: Volume 10, Issue 1

Introduction to Volume 10, Issue 1, November 2014 Invited Essay:  A Critical, Creative UX Community: CLUF
by Gilbert Cockton
The Relationship Between Problem Frequency and Problem Severity in Usability Evaluations
by Jeff Sauro
Usability Evaluation of an Accessible Collaborative Writing Prototype for Blind Users
by John Schoeberlein and Yuanqiong Wang
Experiencing Visual Usability and Aesthetics in Two Mobile Application Contexts
by Johanna Silvennoinen, Marlene Vogel, and Sari Kujala

August 2014: Volume 9, Issue 4

Introduction to Volume 9, Issue 4, August 2014

The Tortoise and the (Soft)ware: Moore’s Law, Amdahl’s Law, and Performance Trends for Human-Machine Systems
by Randolph G. Bias, Clayton Lewis, and Doug Gillan
Probability Plotting: A Tool for Analyzing Task Completion Times
by Bernard Rummel
The Roles of Health Literacy, Numeracy, and Graph Literacy on the Usability of the VA’s Personal Health Record by Veterans
by Joseph Sharit, Ph.D., Miriam Lisigurski, MD, Allen D. Andrade, MD, Chandana Karanam, MBBS, Kim M. Nazi, Ph.D., James R. Lewis, Ph.D, and Jorge G. Ruiz, MD

May 2014: Volume 9, Issue 3

Introduction to Volume 9, Issue 3, May 2014

Invited Essay: Fast Tracking User Experience Maturity in Corporations – From a Business Perspective
by Kurt Sillén
Analyzing Card-Sorting Data Using Graph Visualization
by Celeste Lyn Paul
Set of Guidelines for Persuasive Interfaces: Organization and Validation of the Criteria
by Alexandra Némery, and Eric Brangier

February 2014: Volume 9, Issue 2

Introduction to Volume 9, Issue 2, February 2014

by Joe Dumas and Bill Albert
Invited Essay: User Experience in Asia
by Zhengjie Liu
The Pervasiveness of Text Advertising Blindness
by Justin W. Owens, Evan M. Palmer, and Barbara S. Chaparro
User Performance and Satisfaction of Tablet Physical Keyboards
by Barbara S. Chaparro, Mikki H. Phan, Christina Siu, and Jo R. Jardina

November 2013: Volume 9, Issue 1

Introduction to Volume 9, Issue 1, November 2013

The UTEST Community: Celebrating 20 Years of a Safe Space for UX Discussions
by Tharon W. Howard, Laurie Gray, Alicia Hatter, Jurek Kirakowski, Dick Miller, Ginny Redish, Maggie Reilly, Carol Righi, and Carl Zetie
How Low Can You Go? Is the System Usability Scale Range Restricted?
by Philip Kortum, PhD and Claudia Ziegler Acemyan, M. Arch, M.A.
User Experience and Accessibility: An Analysis of County Web Portals
by Norman E. Youngblood and Susan A. Youngblood

August 2013: Volume 8, Issue 4

Introduction to Volume 8, Issue 4, August 2013

Special Issue of the Journal of Usability Studies: Designing Inclusive Systems
by Jonathan Lazar, Patrick Langdon, and Ann Heylighen
Development and Evaluation of Two Prototypes for Providing Weather Map Data to Blind Users Through Sonification
by Jonathan Lazar, Suranjan Chakraborty, Dustin Carroll, Robert Weir, Bryan Sizemore, and Haley Henderson
A System in the Wild: Deploying a Two Player Arm Rehabilitation System for Children With Cerebral Palsy in a School Environment
by Raymond Holt, Andrew Weightman, Justin Gallagher, Nick Preston, Martin Levesley,Mark Mon-Williams, and Bipinchandra Bhakta
Inclusive Design Advisor: Understanding the Design Practice Before Developing Inclusivity Tools
by Emilene Zitkus, Patrick Langdon, and P. John Clarkson

May 2013: Volume 8, Issue 3

Welcome Bill Albert

Introduction to Volume 8, Issue 3, May 2013

Invited Essay: Five Agile UX Myths
by Diana DeMarco Brown
RITE+Krug: A Combination of Usability Test Methods for Agile Design
by Jennifer (Jen) McGinn and Ana Ramírez Chang
Card Sort Analysis Best Practices
by Carol Righi, Janice James, Michael Beasley, Donald L. Day, Jean E. Fox, Jennifer Gieber, Chris Howe, and Laconya Ruby

February 2013: Volume 8, Issue 2

Special Thanks to Marilyn Tremaine

Introduction to Volume 8, Issue 2, February 2013

Invited Essay: SUS: A Retrospective
by John Brooke
Use of Card Sorting for Online Course Site Organization Within an Integrated Science Curriculum
by Alison Doubleday

November 2012: Volume 8, Issue 1

Introduction to Volume 8, Issue 1, November 2012

The First Seven Years of the JUS
by Joe Dumas and Dinara Saparova
Invited Essay: Stick to the Knitting
by Steve Portigal
Reverse Engineering of Content to Find Usability Problems: A Healthcare Case Study
by Shadi Ghajar-Khosravi, Flora Wan, Samir Guptua, and Mark Chignell

August 2012: Volume 7, Issue 4

Introduction to Volume 7, Issue 4, August 2012

A Usability Evaluation of Workplace-Related Tasks on a Multi-Touch Tablet Computer by Adults with Down Syndrome
by Libby Kumin, Jonathan Lazar, Jinjuan Heidi Feng, Brian Wentz, and Nnanna Ekedebe
Usability Evaluation of a Tag-Based Interface
by Rajinesh Ravendran, Ian MacColl, and Michael Docherty

May 2012: Volume 7, Issue 3

Introduction Volume 7, Issue 3, May 2012

Invited Essay: Usability of Interactive Systems: It Will Get Worse Before It Gets Better
by Jeff Johnson and Austin Henderson
The Effects of Touch Screen Technology on the Usability of E-Reading Devices
by Eva Siegenthaler, Yves Bochud, Pascal Wurtz, Laura Schmid, and Per Bergamin
WHAM! POW! Comics as User Assistance
by Erika Noll Webb, Gayathri Balasubramanian, Ultan Ó’Broin, and Jayson M. Webb

February 2012: Volume 7, Issue 2

Introduction Volume 7, Issue 2, February 2012

Invited Essay: Curating Evolution
by Austin Henderson and Jed Harris
The Effect of Experience on System Usability Scale Ratings
by Sam McLellan, Andrew Muddimer and S. Camille Peres
Investigating the Accessibility and Usability of Job Application Web Sites for Blind Users
by Jonathan Lazar, Abiodun Olalere and Brian Wentz

November 2011: Volume 7, Issue 1

Introduction to Volume 7, Issue 1, November 2011

Invited Essay: Industrial HCI Research: A Personal and Professional Perspective
by Clare-Marie Karat and John Karat
Conducting Iterative Usability Testing on a Web Site: Challenges and Benefits
by Jennifer C. Romano Bergstrom, Erica L. Olmsted-Hawala, Jennifer M. Chen, and Elizabeth D. Murphy
Usability Evaluation of Touch-less Mouse, Based on Infrared Proximity Sensing
by Young Sam Ryu, Do Hyong Koh, Dongseok Ryu, and Dugan Um
Ergonomics Product Development of a Mobile Workstation for Health Care
by Risto Toivonen, Dong-Shik Choi, and Nina Nevala

August 2011: Volume 6, Issue 4

Introduction to Volume 6, Issue 4, August 2011

Invited Essay: The Unfulfilled Promise of Usability Engineering
by Dennis Wixon
Adapting Web 1.0 Evaluation Techniques for E-Government in Second Life
by Alla Keselman, Victor Cid, Matthew Perry, Claude Steinberg, Fred B. Wood, and Elliot R. Siegel
Making Energy Savings Easier: Usability Metrics for Thermostats
by Daniel Perry, Cecilia Aragon, Alan Meier, Therese Peffer, and Marco Pritoni
When Left Might Not Be Right
by Xristine Faulkner and Clive Hayton

May 2011: Volume 6, Issue 3

Introduction to Volume 6, Issue 3, May 2011

Invited Essay: Overlap, Influence, Intertwining: The Interplay of UX and Technical Communication
by Ginny Redish and Carol Barnum
Discourse Variations Between Usability Tests and Usability Reports
by Erin Friess
A Meta-Analytical Review of Empirical Mobile Usability Studies
by Constantinos K. Coursaris, Ph.D and Dan J. Kim
Text Advertising Blindness: The New Banner Blindness?
by Justin W. Owens, Barbara S. Chaparro, and Evan M. Palmer

February 2011: Volume 6, Issue 2

JUS – A Five Year Retrospective, a Remaining Challenge, and Thanks

by Avi Parush

Introduction to Volume 6, Issue 2, February 2011

Invited Essay: Tough Sell: Selling User Experience
by Misha W. Vaughan
A Strategic Approach to Metrics for User Experience Designers
by Carl W. Turner
User-Centered Design in Procured Software Implementations
by Jen Hocko
Usability Evaluation of Email Applications by Blind Users
by Brian Wentz and Jonathan Lazar

November 2010: Volume 6, Issue 1

Introduction to Volume 6, Issue 1, November 2010

Invited Essay: From 0 to 365: My First Year as a Design Executive
by Catherine Courage
Rent a Car in Just 0, 60, 240 or 1,217 Seconds? – Comparative Usability Measurement, CUE-8
by Rolf Molich, Jarinee Chattratichart, Veronica Hinkle, Janne Jul Jensen, Jurek Kirakowski, Jeff Sauro, Tomer Sharon, and Brian Traynor
Improving the Usability of E-Book Readers
by Eva Siegenthaler, Pascal Wurtz, and Rudolf Groner
Examining the Order Effect of Website Navigation Menus With Eye Tracking
by Alex J. DeWitt

August 2010: Volume 5, Issue 4

Introduction

Invited Essay: Moving Towards an All-Encompassing Universal Design Approach in ICT
by André Liem, Sarah J. Swierenga Ph.D., C.P.E., and Rama Gheerawo
Comparing Computer Versus Human Data Collection Methods for Public Usability Evaluations of a Tactile-Audio Display
by Maria Karam, Carmen Branje, John-Patrick Udo, Frank Russo, and Deborah I. Fels
Online Learning: Designing for All Users
by Cindy Poore-Pariseau
Beyond Specifications: Towards a Practical Methodology for Evaluating Web Accessibility
by Panayiotis Koutsabasis, Evangelos Vlachogiannis, and Jenny S. Darzentas
Intra- and Inter-Cultural Usability in Computer-Supported Collaboration
by Ravi Vatrapu and Dan Suthers

May 2010: Volume 5, Issue 3

Introduction

Invited Essay: The Seven Habits of Highly Effective Usability People
by Mary Beth Rettger
Plain Language Makes a Difference When People Vote
by Ginny Redish, Dana Chisnell, Sharon Laskowski and Svetlana Lowry
Response Interpolation and Scale Sensitivity: Evidence Against 5-Point Scales
by Kraig Finstad
A Comparison of the Usability of a Laptop, Communicator, and Handheld Computer
by Piia Suomalainen, Leena Korpinen, and Rauno Pääkkönen
A Commentary of “How To Specify the Participant Group Size for Usability Studies: A Practitioner’s Guide” by R. Macefield
by Rolf Molich

February 2010: Volume 5, Issue 2

Introduction

Invited Essay: Is Technology Becoming More Usable—or Less—and With What Consequences?
by Daryle Gardner-Bonneau
Reliability of Self-Reported Awareness Measures Based on Eye Tracking
by Bill Albert, Donna Tedesco
Usability Evaluation of Randomized Keypad
by Young Sam Ryu, Do Hyong Koh, Brad L. Aday, Xavier A. Gutierrez, and John D. Platt

November 2009: Volume 5, Issue 1

Introduction

Invited Essay: Engaged Scholars, Thoughtful Practitioners: The Interdependence of Academics and Practitioners in User-Centered Design and Usability
by Susan M. Dray
When Links Change: How Additions and Deletions of Single Navigation Links Affect User Performance
by Lauren F.V. Scharff, and Philip Kortum, PhD
The Combined Walkthrough: Measuring Behavioral, Affective, and Cognitive Information in Usability Testing
by Timo Partala and Riitta Kangaskorte
How To Specify the Participant Group Size for Usability Studies: A Practitioner’s Guide
by Ritch Macefield

August 2009: Volume 4, Issue 4

Introduction

Visual Attention in Newspaper versus TV-Oriented News Websites
by William J. Gibbs and Ronan S. Bernas
Insights for the TV Interface from the Mobile Phone Interface
by Younghwan Pan and Young Sam Ryu
A Methodology for Measuring Usability Evaluation Skills Using the Constructivist Theory and the Second Life Virtual World
by Debra J. Slone

May 2009: Volume 4, Issue 3

Introduction

Invited Essay: International Standards for Usability Should Be More Widely Used
by Nigel Bevan
Determining What Individual SUS Scores Mean: Adding an Adjective Rating Scale
by Aaron Bangor, PhD, CHFP, Philip Kortum, PhD, and James Miller, PhD
Extremely Rapid Usability Testing
by Mark Pawson and Saul Greenberg
The Effect of Culture on Usability: Comparing the Perceptions and Performance of Taiwanese and North American MP3 Player Users
by Steve Wallace and Hsiao-Cheng Yu

February 2009: Volume 4, Issue 2

Introduction

Invited Essay: Tips for Usability Professionals in a Down Economy
by Tom Tullis
Usability of Electronic Medical Records
by John B. Smelcer, Hal Miller-Jacobs, and Lyle Kantrovich
Usability Testing with Real Data
by Alex Genov, Mark Keavney, and Todd Zazelenchuk
Flexible Hardware Configurations for Studying Mobile Usability
by Antti Oulasvirta and Tuomo Nyyssönen

November 2008: Volume 4, Issue 1

Introduction

Invited Essay: Card Sorting: Current Practices and Beyond
by Jed Wood and Larry Wood
A Modified Delphi Approach to a New Card Sorting Methodology
by Celeste Lyn Paul
The Usability of Computerized Card Sorting: A Comparison of Three Applications by Researchers and End Users
by Barbara S. Chaparro, Veronica Hinkle and Shannon Riley
Heuristic Evaluation Quality Score (HEQS): Defining Heuristic Expertise
by Shazeeye Kirmani

August 2008: Volume 3, Issue 4

Introduction

Invited Essay: New Frontiers in Usability for Users’ Complex Knowledge Work
by Barbara Mirel
Creating Effective Decision Aids for Complex Tasks
by Caroline Clarke Hayes and Farnaz Akhavi
Switching Between Tools in Complex Applications
by Will Schroeder
Unexpected Complexity in a Traditional Usability Study
by Tharon W. Howard

May 2008: Volume 3, Issue 3

Introduction

Invited Essay: User Experience Design: The Evolution of a Multi-disciplinary Approach
by Deborah J. Mayhew
An Empirical Investigation of Color Temperature and Gender Effects on Web Aesthetics
by Constantinos K. Coursaris, Ph.D, Sarah J. Swierenga Ph.D., C.P.E., and Watrall Ethan
A Study of the Effect of Thumb Sizes on Mobile Phone Texting Satisfaction
by Vimala Balakrishnan and Paul, H.P. Yeow
Examining Users on News Provider Web Sites: A Review of Methodology
by William J. Gibbs

February 2008: Volume 3, Issue 2

Introduction

Invited Essay: A Voyage to Maturing Usability
by Effie Lai-Chong Law
A low-cost test environment for usability studies of head-mounted virtual reality systems
by Ahmed Seffah, Jonathan Benn, and Halima Habieb Mammar
How may I help you? An ethnographic view of contact-center HCI
by Howard Kiewe
A new approach to analyse human-mobile computer interaction
by Jürgen Kawalek, Annegret Stark, and Marcel Riebeck

November 2007: Volume 3, Issue 1

Introduction

Invited Essay: Problems and Joys of Reading Research Papers for Practitioner Purposes
by Caroline Jarrett
A Structured Process for Transforming Usability Data into Usability Information
by Jonathan Howarth, Terence S. Andre, and Rex Hartson
Decision Models for Comparative Usability Evaluation of Mobile Phones Using the Mobile Phone Usability Questionnaire (MPUQ)
by Young Sam Ryu, Kari Babski-Reeves, Tonya L. Smith-Jackson, and Maury A. Nussbaum
Clustering for Usability Participant Selection
by Juan E. Gilbert, Andrea Williams, and Cheryl D. Seals

August 2007: Volume 2, Issue 4

Introduction to Volume 2, Issue 4

by Avi Parush
Invited Essay: Surviving Our Success: Three Radical Recommendations
by Jared Spool
Making Usability Recommendations Useful and Usable
by Rolf Molich, Robin Jeffries, and Joe Dumas
User Research of a Voting Machine: Preliminary Findings and Experiences
by Menno de Jong, Joris van Hoof, and Jordy Gosselt
Metaphor-Based Design of High-Throughput Screening Process Interfaces
by David B. Kaber, Noa Segall, and Rebecca S. Green

May 2007: Volume 2, Issue 3

Introduction to Volume 2, Issue 3

by Avi Parush
Invited Essay: Expanding Usability Testing to Evaluate Complex Systems
by Ginny Redish
Adapting Usability Investigations for Agile User-Centered Design
by Desirée Sy
Group Usability Testing: Evolution in Usability Techniques
by Laura L. Downey
Usability studies and the Hawthorne Effect
by Ritch Macefield

February 2007: Volume 2, Issue 2

Introduction to Volume 2, Issue 2

by Avi Parush
Invited Essay: A Great Leap Forward: The Birth of the Usability Profession (1988-1993)
by Joe Dumas
Heuristic Evaluation Quality Score (HEQS): A Measure of Heuristic Evaluation Skills
by Shazeeye Kirmani and Shanmugam Rajasekaran
Usability Evaluation of the Spatial OLAP Visualization and Analysis Tool (SOVAT)
by Mathew Scotch, Bambang Parmanto, and Valerie Monaco
Comments on “A Methodology for Testing Voting Systems”
by Whitney Quesenbery, John Cugini, Dana Chisnell, Bill Killam, and Ginny Redish
Reply to Comments on “A Methodology for Testing Voting Systems”
by Ted Selker, Elizabeth Rosenzweig, and Anna Pandolfo

November 2006: Volume 2, Issue 1

Introduction to Volume 2, Issue 1

by Avi Parush
Invited Essay: Post-Modern Usability
by Arnold Lund
A Methodology for Testing Voting Systems
by Ted Selker, Elizabeth Rosenzweig, and Anna Pandolfo
Case WAP and Accountability: Shortcomings of the Mobile Internet as an Interactional Problem
by Ilpo Koskinen, Petteri Repo, and Kaarina Hyvönen
Reliability and Validity of the Mobile Phone Usability Questionnaire (MPUQ)
by Young Sam Ryu and Tonya L. Smith-Jackson

August 2006: Volume 1, Issue 4

Introduction to Volume 1, Issue 4

by Avi Parush
Invited Essay: World Usability Day: A Challenge for Everyone
by Elizabeth Rosenzweig
Culture and Usability Evaluation: The Effects of Culture in Structured Interviews
by Ravi Vatrapu and Manuel A. Pérez-Quiñones
Animated Character Likeability Revisited: The Case of Interactive TV
by Konstantinos Chorianopoulos
The System Usability Scale and Non-Native English Speakers
by Kraig Finstad

May 2006: Volume 1, Issue 3

Introduction to Volume 1, Issue 3

by Avi Parush
Invited Essay: Can Collaboration Help Redefine Usability?
by Charles B. Kreitzberg
Using Eye Tracking to Compare Web Page Designs: A Case Study
by Agnieszka Bojko
Case Study: Conducting Large-Scale Multi-User User Tests on the United Kingdom Air Defence Command and Control System
by Elliott Hey
When 100% Really Isn’t 100%: Improving the Accuracy of Small-Sample Estimates of Completion Rates
by James R. Lewis, Ph.D and Jeff Sauro

February 2006: Volume 1, Issue 2

Introduction to Volume 1, Issue 2

by Avi Parush
Invited Essay: Culture: Wanted? Alive or Dead?
by Aaron Marcus
Do Usability Expert Evaluation and Testing Provide Novel and Useful Data for Game Development?
by Sauli Laitinen
A Pattern Language Approach to Usability Knowledge Management
by Michael Hughes
Empirical Evaluation of a Popular Cellular Phone’s Menu System: Theory Meets Practice
by Sheng-Cheng Huang, I-Fan Chou, and Randolph G. Bias

November 2005: Volume 1, Issue 1

Introduction to Volume 1, Issue 1

by Avi Parush
Invited Essay: Usability for the Masses
by Jakob Nielsen
Usability Testing of Mobile Applications: A Comparison between Laboratory and Field Testing
by Anne Kaikkonen, Aki Kekäläinen, Mihael Cankar, Titti Kallio, and Anu Kankainen
Iterative Usability Testing as Continuous Feedback: A Control Systems Perspective
by Alex Genov
Towards the Design of Effective Formative Test Reports
by Mary Theofanos and Whitney Quesenbery
Usability Testing of Travel Websites
by Deborah S. Carstens and Pauline Patterson