Introduction to Volume 2, Issue 1

Welcome to the first issue of volume 2 of JUS! There is one thing about usability professionals: we always ponder, wonder, reflect, and introspect on the state of our own profession. Arnie Lund in his invited essay “Post Modern Usability” suggests that while the usability profession has adopted some post-modernistic principles such as focusing more […] [Read More]

Post-Modern Usability

“I ain’t got a hammer, I ain’t got a pencil, and I ain’t got a lasso, so I’m doing it the hard way like a post post-modern man.” – Devo A few years ago, I was talking to my boss about the iterative, user-centered design plan we had laid out for our products. He was […] [Read More]

A Methodology for Testing Voting Systems

Abstract This paper compares the relative merit in realistic versus lab style experiments for testing voting technology. By analyzing three voting experiments, we describe the value of realistic settings in showing the enormous challenges for voting process control and consistent voting experiences. The methodology developed for this type of experiment will help other researchers to […] [Read More]

Case WAP and Accountability: Shortcomings of the Mobile Internet as an Interactional Problem

Abstract Wireless Application Protocol (WAP) is designed to allow access to the Internet on a mobile phone. Attempts to explain its limited success have focused on attitudinal and cognitive reasons for non-use, finding that although people recognize the benefits of WAP, issues like lack of content, privacy concerns, and reference group behavior account for non-use. […] [Read More]

Reliability and Validity of the Mobile Phone Usability Questionnaire (MPUQ)

Abstract This study was a follow-up to determine the psychometric quality of the usability questionnaire items derived from a previous study (Ryu and Smith-Jackson, 2005), and to find a subset of items that represents a higher measure of reliability and validity. To evaluate the items, the questionnaire was administered to a representative sample involving approximately […] [Read More]