All August 2015: Volume 10, Issue 4 articles

Usability of Access Codes

Abstract Access codes are a series of numbers, letters, or characters provided to a user when there is a level of identification required to gain entry to an online service, such as the claim code for an online gift certificate. The challenge with access codes is that they need to be unique enough that someone […] [Read More]

Introduction to the Special Student Issue

The lifeblood of any discipline is its students. Because they are acquiring the knowledge of the discipline for the first time, they add new perspectives and provide their own contexts. They also bring a sense of enthusiasm and even joy to their work. Because our field focuses on the nexus between humans and technology, and […] [Read More]

Improving Voter Experience Through User Testing and Iterative Design

Abstract The principal focus of this report was to identify practical and correctable problems with the voting process and to mitigate those problems through careful application of human factors techniques. We developed a survey questionnaire to identify issues with the voting process and found that respondents consistently reported that wait times and lines were the […] [Read More]

How Hard Can It Be to Place a Ballot Into a Ballot Box? Usability of Ballot Boxes in Tamper Resistant Voting Systems

Abstract End-to-end verifiable voting methods are an emerging type of voting system, and a number of new designs are being actively developed. Many of these systems try to mirror current paper voting methods and use a paper ballot that can be scanned and then placed into a ballot box. Previous research has shown that having […] [Read More]

Investigating the Usability of E-Textbooks Using the Technique for Human Error Assessment

Abstract Many schools and universities are starting to offer e‑textbooks as an alternative to traditional paper textbooks; however, limited research has been done in this area to examine their usability. This study aimed to investigate the usability of eight e‑textbook reading applications on a tablet computer using the Technique for Human Error Assessment (THEA). The […] [Read More]