Articles by Erica L. Olmsted-Hawala

Olmsted-Hawala holds a MA in technical communication. She is a User Experience Researcher at the U.S. Census Bureau. Her research interests include think-aloud protocols in usability testing, interface displays for data dissemination Web sites, and the usability of handheld devices to collect survey data. She publishes in government research publications and international conference proceedings.

Conducting Iterative Usability Testing on a Web Site: Challenges and Benefits

Abstract This paper demonstrates the benefits and challenges of working collaboratively with designers and developers while conducting iterative usability testing during the course of Web site design. Four rounds of usability testing were conducted using materials of increasing realism to represent the user interface of a public government site: 1) low-fidelity paper prototypes; 2) medium-fidelity, […] [Read More]