Articles by James R. (Jim) Lewis, Ph.D

Dr. Lewis is a Distinguished User Experience Researcher at MeasuringU. He has published influential papers on the assessment of perceived usability and sample size estimation for usability studies and has product experience in the design and evaluation of user interfaces (graphical, spoken, mobile), including having been the lead interaction designer for the product widely regarded as the first smart phone, the Simon. He is on over 90 US patents and has over 100 publications. His five books include Practical Speech User Interface Design and, with Jeff Sauro, Quantifying the User Experience and Surveying the User Experience. In 2021, he was inducted into the Academy of Medicine, Engineering, and Science of Florida.

Introduction to Volume 20, Issue 2

Our February 2025 essay is “Help or Hubris: Certifications in UX and Human-Centered Design,” by Clemens Lutsch. Prof. Lutsch addresses the current state of certification in UX and HCD, including who offers certificates, who needs certifications, and how certification should enrich our professional field. This issue also includes two research papers: one on the mystery […] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

Streamlining the SUPR-Qm: The SUPR-Qm V2

Abstract The SUPR-Qm is a standardized questionnaire for the assessment of the UX of mobile apps. In this paper, we describe our analysis of large-sample datasets to (1) replicate the Rasch model reported in the initial publication of the SUPR-Qm in 2017, (2) identify redundant items from the original 16-item SUPR-Qm that could be removed […] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

Introduction to Volume 20, Issue 1

Our November 2024 essay is “Teaching UX: Amid the Hype of Generative AI,” by Jason Tham. From the perspective of a university faculty member in a technical communication program, the essay tackles institutional concerns, professional expectations, and ethical considerations related to the use of AI in UX education. This issue also includes two research papers: […] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

Introduction to Volume 19, Issue 4

Our August 2024 essay is “Why UX Professionals Need to Care About Product-Market Fit,” by Bill Albert. The essay describes what product-market fit (PMF) is and how UX research and practice can contribute to achieving PMF. This issue also includes two research papers. One is on simulated user experiences in self-driving cars, and the other […] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

Introduction to Volume 19, Issue 3

Our May 2024 essay is “Global-Local Dynamics: Strategies for Cross-Cultural UX Design in a Globalized World,” by Apala Lahiri Chavan and Revathy Sivasubramaniam. The essay describes the contestation, homogenization, and hybridization (CHH) framework to guide global design strategies. This issue also includes two research papers: one on trauma-informed design, and the other on augmented reality. […] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

Introduction to Volume 19, Issue 2

Our February 2024 essay is “Designing for Trust: The Crucial Role in Digital User Experiences,” by Vandhana Bhaskaran. The essay describes the importance of designing for trust to create user experiences that establish sustainable customer relationships. This issue also includes two research papers, both on adaptations of well-known standardized UX questionnaires (SUS and UEQ).  The […] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

Editors’ Introduction to Commentary About, and Author Response for, “Talking About Thinking Aloud”

“There is, of course, nothing scandalous about divisions of opinion among scientists. This is a condition for scientific progress” (Grove, 1989, p. 133). Although it is rare in the history of JUX, on a few occasions we have received a commentary on a published article. When we believe a commentary will be of interest to […] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]