Articles by James R. (Jim) Lewis, Ph.D

Dr. Lewis is a Distinguished User Experience Researcher at MeasuringU. He has published influential papers on the assessment of perceived usability and sample size estimation for usability studies and has product experience in the design and evaluation of user interfaces (graphical, spoken, mobile), including having been the lead interaction designer for the product widely regarded as the first smart phone, the Simon. He is on over 90 US patents and has over 100 publications. His books include Practical Speech User Interface Design (2011), Quantifying the User Experience (with Jeff Sauro, 2nd ed., 2016), and Using the PSSUQ and CSUQ in User Experience Research and Practice (2019). In 2021 he was inducted into the Academy of Medicine, Engineering, and Science of Florida.

Introduction to Volume 18, Issue 2

Our February 2023 essay is “Gran Got Tech: Inclusivity and Older Adults” by Robert M. Schumacher.  He describes issues that older adults have with using current digital technologies (the digital divide), why user experience researchers and designers should care, and what might be done. In addition to the essay, this issue includes two research papers, […] [Read More]

Introduction to Volume 18, Issue 1

Our November 2022 essay is “Building Capacity for UX” by Youngmi Christina Choi. She describes the role of usability and user experience in product design and argues for the importance of involving a wider set of stakeholders in UX processes. In addition to the essay, this issue includes two research papers. One compares how practitioners […] [Read More]

Introduction to Volume 17, Issue 4

Our August 2022 essay is “Reimagining the Role of Friction in Experience Design” by Jonathan Ericson. He discusses the concept of friction in user experience design and notes that the typical design goal is to reduce friction; but there are contexts in which friction should be increased. Rather than reflexively striving to eliminate friction, he […] [Read More]

Introduction to Volume 17, Issue 3

Our May 2022 essay is “Welcome to the Journal of User Experience,” by Bill Albert and Jim Lewis. They announce our journal’s new name, Journal of User Experience (JUX), and provide some background and thoughts about the change. In addition, this issue includes two research papers. One is about the relationship between users’ perception of […] [Read More]

Welcome to the Journal of User Experience

In November 2005 the first issue of the Journal of Usability Studies was published. At that time, the name of our association was the Usability Professionals Association (UPA). As the scope of interest of UPA’s members expanded beyond usability, the association changed its name in June 2012 to the User Experience Professionals Association (UXPA) (Dray, […] [Read More]