Articles by Guoping Ma, PhD

headshot of author Guoping MaDr. Ma is a Principal Research Manager in Microsoft Azure Data. She has spent her career driving human insights into both consumer and enterprise products. Her team focuses on Power BI and the greater business intelligence space. She earned a PhD in IST at Indiana University Bloomington

ESUS: Aligning and Simplifying SUS for Enterprise Applications

Abstract Throughout the last few decades, researchers have developed standard usability questionnaires to evaluate usability and present a single score that represents a product’s overall level of ease of use. One of the most notable questionnaires is the System Usability Scale (SUS) (Sauro & Lewis, 2009). However, since the SUS was introduced in 1986, products […] [Read More]