by Bill Albert, James R. (Jim) Lewis, Ph.D

For the November 2021 issue, the invited essay is “Dual Cognitive UXD and Explainable AI” by Karen Cham, Raida Shakiry, and Carl Yates. They describe research in eCommerce and games UX that provides a foundation for dual cognitive, or deep UXD, to understand relationships between biometrics, persuasion, and ethical UX design to support the development […] [Read More]

by Karen Cham, Raida Shakiry, Carl Yates

We are in an age where route to market for technological innovation is unimpeded by even the simplest of safety checks. Computer vision, for example, cannot differentiate the side of a lorry from an open patch of sky when “driving” an autonomous vehicle, whilst iris and facial recognition technologies are rolled out as infallible ID […] [Read More]

by Jake Johnston, Elizabeth Asma, Claudia Ziegler Acemyan, PhD, Maria Oden, Rebecca Richards-Kortum, PhD, Philip Kortum, PhD

Abstract Previous research has shown that for several domains and environments, developing and using domain-specific heuristics can effectively supplement general heuristics to capture additional usability problems. However, no existing heuristic set specifically addresses medical devices for use in low-resource settings, such as hospitals in low- and middle-income countries. These settings are limited by a lack […] [Read More]

by James R. (Jim) Lewis, Ph.D, Jeff Sauro, PhD

Abstract Prior research has suggested that people tend to select more items when presented with a forced choice (yes/no) format than with a select-all-that-apply (SATA) format, and some have argued against ever using SATA in research. We review findings from previous research and report the results of new studies comparing a standard SATA grid format […] [Read More]