Articles by Janne Jul Jensen
Jensen is a Postdoc at Aalborg University currently working on the project “Web Portal Usability.” She earned her PhD degree in HCI in 2009. She has collaborated internationally with academia and privately held companies on projects spanning web accessibility for motor handicapped users to usability for children, resulting in numerous publications.
Rent a Car in Just 0, 60, 240 or 1,217 Seconds? – Comparative Usability Measurement, CUE-8
Abstract This paper reports on the approach and results of CUE-8, the eighth in a series of Comparative Usability Evaluation studies. Fifteen experienced professional usability teams simultaneously and independently measured a baseline for the usability of the car rental website Budget.com. The CUE-8 study documented a wide difference in measurement approaches. Teams that used similar […] [Read More]