Articles by Veronica Hinkle

Hinkle has an M.A. in Anthropology and currently works on her Ph.D. Dissertation in Human Factors Psychology at Wichita State University. She is a researcher at the Software Usability Research Laboratory (SURL) and her research interests include qualita-tive and quantitative methodology, user-centered design, user experience, and interface design.

Rent a Car in Just 0, 60, 240 or 1,217 Seconds? – Comparative Usability Measurement, CUE-8

Abstract This paper reports on the approach and results of CUE-8, the eighth in a series of Comparative Usability Evaluation studies. Fifteen experienced professional usability teams simultaneously and independently measured a baseline for the usability of the car rental website The CUE-8 study documented a wide difference in measurement approaches. Teams that used similar […] [Read More]

The Usability of Computerized Card Sorting: A Comparison of Three Applications by Researchers and End Users

Abstract This study reports on the usability of three commercially available electronic card sort applications (CardZort, WebSort, and OpenSort) by researchers (Study 1) and by end users (Study 2). Both groups of participants conducted a series of tasks representative of their user group with each program. Researchers focused on the set up and analysis of […] [Read More]