Articles by Kaarina Hyvönen

Kaarina Hyvönen is a Senior Researcher at the National Consumer Research Centre in Finland. She holds a PhLic (Consumer Economics, 2003) from the University of Helsinki in Finland. Her current research interests focus on the adoption of mobile services and electronic commerce.

Case WAP and Accountability: Shortcomings of the Mobile Internet as an Interactional Problem

Abstract Wireless Application Protocol (WAP) is designed to allow access to the Internet on a mobile phone. Attempts to explain its limited success have focused on attitudinal and cognitive reasons for non-use, finding that although people recognize the benefits of WAP, issues like lack of content, privacy concerns, and reference group behavior account for non-use. […] [Read More]