Articles by Stephanie Wilson

Headshot of author Stephanie WilsonWilson is Professor of Human-Computer Interaction at City, University of London. She has over 20 years of experience in teaching, researching, and practicing UX design and evaluation. She leads on the MSc in Human-Computer Interaction Design.

Response to Commentary on “Talking About Thinking Aloud”

We would like to thank the Editors for the opportunity to respond to the interesting points raised by Rolf Molich. We have a great deal of respect for Mr. Molich and his contributions to the field over many years, especially his work on the Comparative Usability Evaluation studies (CUE). In our paper, “Talking About Thinking […] [Read More]

Talking About Thinking Aloud: Perspectives from Interactive Think-Aloud Practitioners

Abstract It is widely reported in the literature that intervening during usability testing sessions affects user behavior and compromises the validity of the test. However, this contrasts with the ongoing popularity of Interactive Think-Aloud (ITA) amongst practitioners. We report an in-depth qualitative study that explored this tension between theory and practice through nine interviews with […] [Read More]