Articles by Stephanie Wilson

Headshot of author Stephanie WilsonWilson is Professor of Human-Computer Interaction at City, University of London. She has over 20 years of experience in teaching, researching, and practicing UX design and evaluation. She leads on the MSc in Human-Computer Interaction Design.

Talking About Thinking Aloud: Perspectives from Interactive Think-Aloud Practitioners

Abstract It is widely reported in the literature that intervening during usability testing sessions affects user behavior and compromises the validity of the test. However, this contrasts with the ongoing popularity of Interactive Think-Aloud (ITA) amongst practitioners. We report an in-depth qualitative study that explored this tension between theory and practice through nine interviews with […] [Read More]