Articles by Liam O’Brien

Headshot of author Liam O'BrienO’Brien is a Senior User Experience Researcher at Independent Commodity Intelligence Services (ICIS). He has worked across the public and private sectors practicing and training others in a range of usability testing approaches.

Response to Commentary on “Talking About Thinking Aloud”

We would like to thank the Editors for the opportunity to respond to the interesting points raised by Rolf Molich. We have a great deal of respect for Mr. Molich and his contributions to the field over many years, especially his work on the Comparative Usability Evaluation studies (CUE). In our paper, “Talking About Thinking […] [Read More]

Talking About Thinking Aloud: Perspectives from Interactive Think-Aloud Practitioners

Note: This article received comments from the community. Read the commentary here, the response from the authors here, and the response from the editors here. Abstract It is widely reported in the literature that intervening during usability testing sessions affects user behavior and compromises the validity of the test. However, this contrasts with the ongoing […] [Read More]