Articles by Marko Nieminen

Headshot of the authorNieminen, D.Sc. (Tech.), is Professor of Usability and User Interfaces at Aalto University Department of Computer Science. His research deals with human-centered design and user experience in the development of interactive systems in multiple domains including process industry, fintech, healthcare, and ICT4D.

Addressing Usability and Complexity in Procurement of IT Systems

Abstract Procuring a complex IT system is a challenge for public and private organizations regardless of whether they obtain a ready-made or customized solution. Challenges include proper definitions of requirements, technical implementation, and organizational integration. Because many user groups within an organization use these complex IT systems for different tasks, usability is multifaceted. This study […] [Read More]