Articles by Mari Tyllinen
Tyllinen, D.Sc. (Tech.), is a part-time researcher at Aalto University. Her research focuses on usability of IS in healthcare and social welfare, and during procurement. For the last 10 years she has worked outside academia, including in a large-scale public procurement and implementation project. She currently works as Usability Manager.
Addressing Usability and Complexity in Procurement of IT Systems
Abstract Procuring a complex IT system is a challenge for public and private organizations regardless of whether they obtain a ready-made or customized solution. Challenges include proper definitions of requirements, technical implementation, and organizational integration. Because many user groups within an organization use these complex IT systems for different tasks, usability is multifaceted. This study […] [Read More]