Articles by Kaisa Savolainen
Savolainen, DA (Art and Des), MSc. (Tech), is a postdoctoral researcher at Aalto University. Her research focuses on the human perspective of eHealth services and renewable energy solutions. She also has over 10 years of working experience in the private sector related to user research and co-design.
Addressing Usability and Complexity in Procurement of IT Systems
Abstract Procuring a complex IT system is a challenge for public and private organizations regardless of whether they obtain a ready-made or customized solution. Challenges include proper definitions of requirements, technical implementation, and organizational integration. Because many user groups within an organization use these complex IT systems for different tasks, usability is multifaceted. This study […] [Read More]
Cumulative and Combined: Analyzing Methods Use in a Human-Centered Design Mature Company
Abstract Human-centered design (HCD) has developed an impressive number of methods for gaining a better understanding of the users throughout the design process. The dominant orientation in HCD research has been to develop and validate individual methods. However, there has been growing amount of criticism towards this dominant orientation, as companies and designers seldom design […] [Read More]