Articles by Jin Kang

Photo of authorDr. Kang is a postdoctoral fellow at Carleton University. She studies how emerging technologies (e.g., chatbots, social media, wearable trackers) can be used to promote positive user psychology. She is especially interested in promoting self-acceptance and self-kindness through these technologies in diverse contexts, including education, interpersonal relationship, and healthcare.

Cultural and Linguistic Variables in Usability Testing: A Canadian Evaluation of International Students

Abstract More than 1 in 5 Canadians are immigrants. While industries and public services in the country interact with users of diverse backgrounds, it is unclear how the cultural and linguistic backgrounds of users influence their perceived usability of services. We conducted a usability test of the website of Immigration, Refugee and Citizenship Canada (IRCC) […] [Read More]