Articles by Eemeli Hakoköngäs

Dr. Hakoköngäs is a Social Psychologist and works as a university lecturer at the Faculty of Social Sciences and Business Studies at the University of Eastern Finland. His research interests include visual communication and social construction of knowledge.

Image of the Human in Service Design: An Interview-Based Case Study

Abstract The present study focuses on the underlying assumptions guiding the work of service designers. In this study, we analyze how “the image of the human” can affect service designers’ speech, and we discuss the implications that different images of “the human” may have in the design process. More specifically, we ask the following: a) […] [Read More]