Articles by Dr. Martin Wilson
Dr. Martin Wilson is a serving UK police officer and Deputy Director of the North East Cyber Resilience Centre. He is a cybersecurity leader with over 20 years of experience and a published PhD researcher specializing in user-centered design and cybersecurity. He advises senior stakeholders across government and industry, supporting the delivery of inclusive, human-centered solutions.
Developing User-Centered Mindsets: A Structured Methodology
Abstract Mindsets, behavioral archetypes grounded in user beliefs and actions, are increasingly used in user-centered design (UCD) to communicate complex user behaviors. However, the lack of methodological rigor and transparency in the development of mindsets has limited their credibility and broader application. This study presents a structured six-step methodology for creating and validating mindsets from […] Read More about Developing User-Centered Mindsets: A Structured Methodology