Articles by Charity Tran
Ms. Tran is a design strategist in entertainment media, specializing in design research and user experience. Her research interests include rhetoric, fan studies, and new media.
Rhetorical Grounding and an Agile Attitude: Complex Systems, Multi-Genre Testing, and Service Learning in UX
Abstract This article describes a graduate-level service learning usability project and illustrates the practical tensions generated by increasing complexity in technology design. Although a foundational body of usability research prescribes standards for high-quality test design, such guidelines may not be applicable or practical in a particular context. Usability students and professionals benefit from allowing themselves […] [Read More]