Articles by Catherine Harvey
Dr. Harvey is an Assistant Professor in the Human Factors Research Group, University of Nottingham. She held an Anne McLaren Research Fellowship between 2013 and 2020. Her background is in usability evaluation, HF methods, and HCI. She has applied this knowledge in different domains including vehicle design and sociotechnical systems.
Deriving UX Dimensions for Future Autonomous Taxi Interface Design
Abstract Advances in autonomous vehicle (AV) technologies mean that driverless taxis could become a part of everyday life in cities within the next decade. We present a user-design activity leading to the development of an experience-design framework for autonomous taxi services of the future based on end-user expectations. We used Mozilla Hubs by Mozilla™ as […] [Read More]
Deriving Personas to Inform HMI Design for Future Autonomous Taxis: A Case Study on User Requirement Elicitation
Abstract Automated Vehicle Mobility-as-a-Service (AV MaaS)—or autonomous taxis—are expected to offer an inexpensive, mobility-on-demand service supporting greater sustainable transportation systems, including “last mile” solutions. However, to date, little is understood about how different people, whose needs and requirements may vary considerably, will best be supported to use these vehicles when there is no human driver/operative […] [Read More]