Articles by Carolina Abrantes, MA

author photoMs. Abrantes is a UX researcher and designer at GoTelecom. She has completed two research fellowships at DigiMedia research center, the SmartEntercom R&D project, aimed to optimize human interaction in the context of organizations, and the CallBoB project, addressing issues related to conversational interfaces.

Analyzing and Visualizing the Criticality of Issues from Usability Tests

Abstract A common issue that occurs after conducting usability tests is how to prioritize issues for the next design iteration, that is, which should enter production first. It is also necessary to prioritize these issues in an easy-to-understand manner for internal stakeholders and in accordance with their criticality. With these two goals in mind, we […] [Read More]