Articles by Jin Kang

Photo of authorDr. Jin Kang is a postdoctoral fellow in the School of Information Technology at Carleton University. She studies how emerging technologies (chatbots, social media, and wearable trackers) can be used and designed to promote positive user psychology.

Program Stakeholders’ Experience of a UX Graduate Training Program

Abstract Experiential learning techniques employed to teach human computer interaction and computing students about user experience (UX) fall into two categories: course-based project learning (industry/community research projects) or outside-of-course training (a UX consultancy). We sought to diversify the latter category by describing an independent UX training program called the Collaborative Learning of Usability Experiences (CLUE). […] [Read More]

Cultural and Linguistic Variables in Usability Testing: A Canadian Evaluation of International Students

Abstract More than 1 in 5 Canadians are immigrants. While industries and public services in the country interact with users of diverse backgrounds, it is unclear how the cultural and linguistic backgrounds of users influence their perceived usability of services. We conducted a usability test of the website of Immigration, Refugee and Citizenship Canada (IRCC) […] [Read More]