Articles by Vimala Balakrishnan

Vimala Balakrishnan is a lecturer in Information Science and Technology at Multimedia University, Malaysia. She is also currently pursuing her doctoral study in the field of Ergonomics, specifically related to mobile phone design and users' texting satisfaction.

A Study of the Effect of Thumb Sizes on Mobile Phone Texting Satisfaction

Abstract This paper investigates the effect of participants’ varying thumb sizes in relation to the experience of using mobile phone keypads for sending text messages. The keypad design factors considered in the study were key size, shape, texture, space between keys, layout, and simplicity. One hundred and ten people participated in the study. Their age […] [Read More]