Articles by Torkil Clemmensen

Dr. Clemmensen is a professor at the Department of Digitalization, Copenhagen Business School, Denmark. He obtained his PhD from University of Copenhagen (psychology). His research interest is in psychology as a science of design. His research focusses on cultural- psychological perspectives on usability, user experience, and digitalization of work. He contributes to Human-Computer Interaction, Design, and Information Systems.

Positive Developments but Challenges Still Ahead: A Survey Study on UX Professionals’ Work Practices

Abstract This paper describes and gives an overview of User Experience (UX) professionals’ work practices—their environment, practices, tools, and challenges. First, we reviewed 32 empirical studies about usability and UX work to identify key issues in usability and UX work practices. For the identified key issues, we collected data from 422 UX professionals surveyed in […] [Read More]