Articles by Sharon Joines

A woman wearing glasses, a black suit jacket, and a red collared shirt stands in front of a wall with a piece of art hanging in the background.Sharon Joines received her bachelor’s, master’s, and PhD in Industrial Engineering from NC State. A Professor of Industrial Design and Associate Dean for Academic Strategy, Sharon has a passion for improving the quality of life in the workplace. Her recent research has focused on transdisciplinary collaboration.

What 96 Designers Taught Us About Harm: The Behaviors Around Considering Harm in Digital Products

Abstract Potential harm within digital product design has long been underexplored, despite the growing influence that consumer-facing digital products exert on individuals’ daily lives. This paper presents the methodology and findings from an online survey conducted with 96 US-based UX- and product-designers working on customer-facing digital products. The survey focused on the attitudes, behaviors, challenges, […] Read More about What 96 Designers Taught Us About Harm: The Behaviors Around Considering Harm in Digital Products

Usability Study to Improve Interaction Design for Drivers in Car-Sharing Systems

Abstract Car-sharing system users generally rent a vehicle for a brief amount of time, and they often do not take enough time to learn the controls and functions of a car that they are unfamiliar with. The purpose of this study is to understand the difficulty of controlling a car’s functions while driving an unfamiliar […] Read More about Usability Study to Improve Interaction Design for Drivers in Car-Sharing Systems