Articles by Norman E. Youngblood

Dr. Youngblood is an assistant professor in the School of Communication and Journalism at Auburn University and is co-director of Auburn’s Laboratory for Usability, Communication, Interaction, and Accessibility. His research centers on usability and accessibility, particularly in the area of e government.

User Experience and Accessibility: An Analysis of County Web Portals

Abstract Website usability reinforces trust in e-government, but at the local level, e-government tends to have usability and accessibility problems. Web portals should be usable, accessible, well coded, and mobile-device-ready. This study applies usability heuristics and automated analyses to assess a state-wide population of county web portals and examines whether population, per capita income, or […] [Read More]