Articles by Kaarina Hyvönen
Kaarina Hyvönen is a Senior Researcher
at the National Consumer Research Centre
in Finland. She holds a PhLic (Consumer
Economics, 2003) from the University of
Helsinki in Finland. Her current research
interests focus on the adoption of mobile
services and electronic commerce.
Case WAP and Accountability: Shortcomings of the Mobile Internet as an Interactional Problem
Abstract Wireless Application Protocol (WAP) is designed to allow access to the Internet on a mobile phone. Attempts to explain its limited success have focused on attitudinal and cognitive reasons for non-use, finding that although people recognize the benefits of WAP, issues like lack of content, privacy concerns, and reference group behavior account for non-use. […] [Read More]