Articles by Jurek Kirakowski

Dr. Kirakowski studies the underlying psychological dimensions of user experience. He's been doing this since the early 1980s using latent variable analysis of large questionnaire data sets (his SUMI and WAMMI questionnaires are widely used, and he says there are more on the way to reflect changing attitudes to technology).

The UTEST Community: Celebrating 20 Years of a Safe Space for UX Discussions

Article Contents UTEST, the online community of user experience (UX) practitioners and researchers, celebrates its 20th anniversary this year. If you are a member, you know it as a place where you can ask questions, get help and opinions from your UX colleagues, contribute to discussions, find out about potential jobs and interesting non-profit events, […] [Read More]

Rent a Car in Just 0, 60, 240 or 1,217 Seconds? – Comparative Usability Measurement, CUE-8

Abstract This paper reports on the approach and results of CUE-8, the eighth in a series of Comparative Usability Evaluation studies. Fifteen experienced professional usability teams simultaneously and independently measured a baseline for the usability of the car rental website Budget.com. The CUE-8 study documented a wide difference in measurement approaches. Teams that used similar […] [Read More]