Articles by John B. Smelcer

John is an independent usability consultant and a contract Project Director with Human Factors International. He has managed IT departments and led the redesign of many intranets, public Web sites, and productivity applications. His MBA is from the University of Illinois, and his Ph.D. in human-computer interaction is from The University of Michigan.

Usability of Electronic Medical Records

Abstract Health care costs represent a significant percentage of a country’s GDP. Implementing electronic medical records (EMR) systems are a popular solution to reducing costs, with the side benefit of providing better care. Unfortunately, 30% of EMR system implementations fail, often because physicians cannot use the EMRs efficiently. User experience problems, based on our experience […] [Read More]