Articles by Jeff Johnson

Jeff Johnson is President and Principal Consultant at UI Wizards, Inc., a product usability consulting firm he founded in 1996. Recently, he co-founded a second design consultancy: Wiser Usability, focusing on Web usability and accessibility for seniors. He has worked in the field of Human-Computer Interaction since 1978.

Usability of Interactive Systems: It Will Get Worse Before It Gets Better

One would think that by now that software applications, online services, and electronic appliances that are poorly designed and difficult to learn and operate would be a thing of the past. After thirty years of CHI conferences, twenty years of UPA conferences, and countless books, articles, and websites about usability and interaction design, shouldn’t all […] [Read More]