Articles by Deborah S. Carstens

Deborah S. Carstens is an Assistant Professor of Management Information Systems at the Florida Institute of Technology. She holds a Ph.D. in Industrial Engineering and a Bachelor of Science in Business Administration from the University of Central Florida and a MBA from the Florida Institute of Technology.

Usability Testing of Travel Websites

Abstract A usability study was conducted to identify usability problems as well as recommendations for improvement for three travel sales websites. The study performed testing on twenty participants, between the ages of 19 and 65, recruited from the university campus consisting of students, faculty, and staff. The three websites tested were,, and […] [Read More]