Articles by Shazeeye Kirmani

Ms. Kirmani is a Senior Usability Engineer at Infosys Technologies, Limited. She received her M.S. in Human Factors from the State University of New York at Buffalo in 2004.

Heuristic Evaluation Quality Score (HEQS): Defining Heuristic Expertise

Abstract This paper identifies the factors affecting heuristic expertise and defines levels of expertise permissible to conduct an evaluation. It aims to standardize skills or define heuristic expertise worldwide and also suggests ways to improve issue categorization. An online heuristic evaluation competition was hosted on the World Usability Day website in November 2007 by Usability […] [Read More]

Heuristic Evaluation Quality Score (HEQS): A Measure of Heuristic Evaluation Skills

Abstract Heuristic Evaluation is a discount usability engineering method involving three or more evaluators who evaluate the compliance of an interface based on a set of heuristics. Because the quality of the evaluation is highly dependent on their skills, it is critical to measure these skills to ensure evaluations are of a certain standard. This […] [Read More]