Articles by Morten Hertzum

Dr. Hertzum is a professor of Information Science at University of Copenhagen. His research interests include human-computer interaction, usability, computer supported cooperative work, information seeking, and medical informatics. He is co-editor of the book Situated Design Methods (MIT Press, 2014) and has published a series of papers about usability evaluation methods.

Usability Testing: Too Early? Too Much Talking? Too Many Problems?

Abstract Usability testing has evolved in response to a search for tests that are cheap, early, easy, and fast. In addition, it accords with a situational definition of usability, such as the one propounded by ISO. By approaching usability from an organizational perspective, this author argues that usability should (also) be evaluated late when the […] [Read More]