Articles by Jennifer C. Romano Bergstrom

Romano Bergstrom holds a PhD in applied-experimental psychology. She is a Senior Research Associate at Fors Marsh Group. Her user experience research focuses on age-related differences in human-computer interaction and improving usability testing methods. She is Vice President of UPA-DC and Program Chair for DC-AAPOR.

Conducting Iterative Usability Testing on a Web Site: Challenges and Benefits

Abstract This paper demonstrates the benefits and challenges of working collaboratively with designers and developers while conducting iterative usability testing during the course of Web site design. Four rounds of usability testing were conducted using materials of increasing realism to represent the user interface of a public government site: 1) low-fidelity paper prototypes; 2) medium-fidelity, […] [Read More]