Articles by Hal Miller-Jacobs
Hal is a Project Director with Human Factors International (HFI) and has been designing and evaluating user interfaces for over 30 years. He consults, publishes, and also teaches the four courses in HFI’s Certified Usability Analyst program. In addition he is a Usability Coach, helping new and seasoned practitioners solve usability problems. He is also on the faculty of Tufts University.
Usability of Electronic Medical Records
Abstract Health care costs represent a significant percentage of a country’s GDP. Implementing electronic medical records (EMR) systems are a popular solution to reducing costs, with the side benefit of providing better care. Unfortunately, 30% of EMR system implementations fail, often because physicians cannot use the EMRs efficiently. User experience problems, based on our experience […] [Read More]