Articles by Ashok Sivaji

Mr. Sivaji (M.Sc. IT) is a Senior Staff Engineer at MIMOS Technology. He has 20 years of experience in software and usability testing. He has successfully set up an accredited ISO/IEC 17025 software testing and usability lab in Malaysia, published research work in 50 publications, and has over 10 patents.

Positive Developments but Challenges Still Ahead: A Survey Study on UX Professionals’ Work Practices

Abstract This paper describes and gives an overview of User Experience (UX) professionals’ work practices—their environment, practices, tools, and challenges. First, we reviewed 32 empirical studies about usability and UX work to identify key issues in usability and UX work practices. For the identified key issues, we collected data from 422 UX professionals surveyed in […] [Read More]