Articles by Aaron Bangor, PhD, CHFP

Dr. Bangor is a principal member of the Technical Staff at AT&T Labs in Austin, TX and a member of the Texas Governor's Committee on People with Disabilities. He does usability and accessibility research and design work for a variety of telecommunications and entertainment services.

Determining What Individual SUS Scores Mean: Adding an Adjective Rating Scale

Abstract The System Usability Scale (SUS) is an inexpensive, yet effective tool for assessing the usability of a product, including Web sites, cell phones, interactive voice response systems, TV applications, and more. It provides an easy-to-understand score from 0 (negative) to 100 (positive). While a 100-point scale is intuitive in many respects and allows for […] [Read More]