Articles by Menno de Jong
Menno de Jong is an Associate
Professor of Communication
Studies at the University of
Twente (Enschede, the
Netherlands). His research
focuses on the methodology of
applied communication
research. He has published
about usability testing, website
evaluation and document
evaluation.
User Research of a Voting Machine: Preliminary Findings and Experiences
Abstract This paper describes a usability study of the Nedap voting machine in the Netherlands. On the day of the national elections, 566 voters participated in our study immediately after having cast their real vote. The research focused on the correspondence between voter intents and voting results, distinguishing between usability (correspondence between voter intents and […] [Read More]