Articles by Elliott Hey

Elliott Hey is a Senior User Experience Consultant in IBM Business Consulting Services. His main experience is in the design of user interfaces for military and office applications, web sites, PDAs and mobile phones, for clients in Banking, Insurance, Retail, and the Public Sector.

Case Study: Conducting Large-Scale Multi-User User Tests on the United Kingdom Air Defence Command and Control System

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Abstract IBM was contracted to provide a new Air Defence Command and Control (ADCC) system for the Royal Air Force. The IBM Human Factors (HF) team was responsible for the design of the operations room, workstations and the graphical user interfaces. Because the project was safety-related, IBM had to produce a safety case. One aspect […] [Read More]