Articles by Brad Aabel

Mr. Aabel is a User Experience researcher, strategist, and manager. Brad has more than 15 years of experience advocating and practicing a pragmatic user-centered design approach to achieve experiences that are more than just usable. Most of his work has been focused on improving digital products in health care and the federal government.

Digital Cross-Channel Usability Heuristics: Improving the Digital Health Experience

Abstract The number of ways consumers of health information access digital content has grown rapidly in recent years. People seek information using various hardware devices (e.g., computer, tablet, phone), which can support multiple digital media platforms (e.g., browser, apps, texting/short message service [SMS], email, social media). Users expect to be able to access information from […] [Read More]