Articles by Steve Wallace

teve Wallace currently works at Chiao Tong University in Hsinchu, Taiwan as a lecturer in the College of Electrical Engineering where he teaches classes in oral communication, engineering English, technical writing, and academic writing. He has a background in Biology as well as an MBA. He is currently completing his PhD in Technology Management.

The Effect of Culture on Usability: Comparing the Perceptions and Performance of Taiwanese and North American MP3 Player Users

Abstract A study of how 23 Taiwanese and North American subjects use a consumer electronic product shows that culture strongly affects the usability of the product. Survey data shows that North American users had much lower levels of user satisfaction and perceptions of effectiveness and efficiency than Taiwanese users. On the other hand, results on […] [Read More]