Articles by Serina Shi

Ms. Shi is a graduate of the Faculty of Information at the University of Toronto who specialized in UX design and information management. She owns a small dumpling shop in downtown Toronto. Her current interests are social project design and understanding human behavior from her business perspective.

Practices and Challenges of Using Think-Aloud Protocols in Industry: An International Survey

  Abstract Think-aloud protocols are one of the classic methods often taught in universities for training UX designers and researchers. Although previous research reported how these protocols were used in industry, the findings were typically based on the practices of a small number of professionals in specific geographic regions or on studies conducted years ago. […] [Read More]