Articles by Melissa A. Smith

Ms. Smith is a 4th year Human Factors & Applied Cognition PhD candidate at George Mason University. She earned her MA from GMU in 2012 and her BS Psychology degree from the University of Central Florida in 2011. Her research interests include human trust in automation, eye-tracking, and HCI/product development.

Improving Voter Experience Through User Testing and Iterative Design

Abstract The principal focus of this report was to identify practical and correctable problems with the voting process and to mitigate those problems through careful application of human factors techniques. We developed a survey questionnaire to identify issues with the voting process and found that respondents consistently reported that wait times and lines were the […] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]