Articles by James R. (Jim) Lewis, Ph.D

Dr. Lewis is a Distinguished User Experience Researcher at MeasuringU. He has published influential papers on the assessment of perceived usability and sample size estimation for usability studies and has product experience in the design and evaluation of user interfaces (graphical, spoken, mobile), including having been the lead interaction designer for the product widely regarded as the first smart phone, the Simon. He is on over 90 US patents and has over 100 publications. His five books include Practical Speech User Interface Design and, with Jeff Sauro, Quantifying the User Experience and Surveying the User Experience. In 2021 he was inducted into the Academy of Medicine, Engineering, and Science of Florida.

Introduction to Volume 17, Issue 4

Our August 2022 essay is “Reimagining the Role of Friction in Experience Design” by Jonathan Ericson. He discusses the concept of friction in user experience design and notes that the typical design goal is to reduce friction; but there are contexts in which friction should be increased. Rather than reflexively striving to eliminate friction, he […] [Read More]

Introduction to Volume 17, Issue 3

Our May 2022 essay is “Welcome to the Journal of User Experience,” by Bill Albert and Jim Lewis. They announce our journal’s new name, Journal of User Experience (JUX), and provide some background and thoughts about the change. In addition, this issue includes two research papers. One is about the relationship between users’ perception of […] [Read More]

Welcome to the Journal of User Experience

In November 2005 the first issue of the Journal of Usability Studies was published. At that time, the name of our association was the Usability Professionals Association (UPA). As the scope of interest of UPA’s members expanded beyond usability, the association changed its name in June 2012 to the User Experience Professionals Association (UXPA) (Dray, […] [Read More]

Introduction to Volume 17, Issue 2

For the February 2022 issue, the invited essay is “UX Standards and UX Maturity” by Brian Traynor. He reviews the work of many standards committees, working groups, and documents that are relevant to UX researchers and practitioners. In addition to the essay, this issue includes two methodological research papers—one on personas and the other on […] [Read More]

Introduction to Volume 17, Issue 1

For the November 2021 issue, the invited essay is “Dual Cognitive UXD and Explainable AI” by Karen Cham, Raida Shakiry, and Carl Yates. They describe research in eCommerce and games UX that provides a foundation for dual cognitive, or deep UXD, to understand relationships between biometrics, persuasion, and ethical UX design to support the development […] [Read More]

Comparison of Select-All-That-Apply Items with Yes/No Forced Choice Items

Abstract Prior research has suggested that people tend to select more items when presented with a forced choice (yes/no) format than with a select-all-that-apply (SATA) format, and some have argued against ever using SATA in research. We review findings from previous research and report the results of new studies comparing a standard SATA grid format […] [Read More]

Introduction to Volume 16, Issue 4

We are sharing an essay by Bill Albert and Jim Lewis titled “The JUS Top 10 Articles: 2005—2021.” The authors provide a summary of the most viewed articles since the inception of the Journal in 2005. An abstract and brief commentary is provided for each article. The first article titled “Labeling and Placement of the […] [Read More]