Our November 2022 essay is “Building Capacity for UX” by Youngmi Christina Choi. She describes the role of usability and user experience in product design and argues for the importance of involving a wider set of stakeholders in UX processes.
In addition to the essay, this issue includes two research papers. One compares how practitioners and educators have different views of HCI (Human-Computer Interaction), and the other investigates the use of voice assistants for information search in academic settings.
The first article is “‘The Era of Ferment:’ How Practitioners and Educators Frame HCI,” by Ann Austin, Jose Abdelnour Nocera, and Torkil Clemmensen. They conducted interviews with HCI practitioners, educators, and those who both practice and teach to gain insight into how their views of the field of Human-Computer Interaction are similar or dissimilar.
The second article is “Hey Google, Help Doing My Homework: Surveying Voice Interactive Systems,” by Fatih Demir, Dongho Kim, and Eulho Jung. They had participants in their study retrieve the answers to questions in different categories. One group used a voice assistant, and the other group used more traditional technologies.