(English) Image of the Human in Service Design: An Interview-Based Case Study

by ,

Peer-reviewed Article

pp. 71-84

Leider ist der Eintrag nur auf Amerikanisches Englisch verfügbar.

Published in: in ,

The Authors

  • Eemeli Hakoköngäs

    Dr. Hakoköngäs is a Social Psychologist and works as a university lecturer at the Faculty of Social Sciences and Business Studies at the University of Eastern Finland. His research interests include visual communication and social construction of knowledge.

  • Anna Asiala

    M.Soc.Sc. Asiala is a Social Psychologist. She graduated from the University of Helsinki. Currently she works as an Insight Specialist at a design and technology company based in Finland. She has a strong interest in building better services and practices through customer research.