by Bill Albert, James R. (Jim) Lewis, Ph.D

Our November 2022 essay is “Building Capacity for UX” by Youngmi Christina Choi. She describes the role of usability and user experience in product design and argues for the importance of involving a wider set of stakeholders in UX processes. In addition to the essay, this issue includes two research papers. One compares how practitioners […] [Read More]

by Young Mi Choi

Introduction What does it mean to design for usability and experience? This is a question that is regularly on my mind, especially with regard to design education. Graduates will face an ever-changing landscape of problems out in the world. In some respects, this has always been the case, but in others the complexities of modern […] [Read More]

by Ann Austin, Jose Abdelnour Nocera, Torkil Clemmensen

Abstract This study examined various roles in HCI and incongruences between practitioners’ and educators’ perceptions and experiences. The incongruences are articulated through the conceptual lens of Technological Frames (TF), which are evidenced by shared understanding of theory, practice, and a common approach to practice. We conducted 21 interviews with HCI practitioners, educators, and people who […] [Read More]

by Fatih Demir, Donho Kim, Eulho Jung

Abstract Voice assistant devices, such as Google Home™ and Amazon Echo™, are at the forefront of natural voice interaction and natural language search through the removal of any graphical user interface (GUI). This user experience study is one of the first to compare information foraging using Google Home versus search behaviors using a traditional computer […] [Read More]